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The Strategic Performance Measurement System and Organisational Performance Through the Lenses of Contextual Factors: Empirical Evidence from the Hotel Industry Cover

The Strategic Performance Measurement System and Organisational Performance Through the Lenses of Contextual Factors: Empirical Evidence from the Hotel Industry

European Journal of Tourism, Hospitality and Recreation
Volume 13 (2023): Issue 1 (December 2023)
By: Cihan Alphun,  Nuray Turker and  Ruggero Sainaghi  
Open Access
|Nov 2023

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DOI: https://doi.org/10.2478/ejthr-2023-0001 | Journal eISSN: 2182-4924 | Journal ISSN: 2182-4916
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Language: English
Page range: 1 - 13
Submitted on: Jan 25, 2022
Accepted on: Dec 9, 2022
Published on: Nov 18, 2023
Published by: Polytechnic Institute of Leiria
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Keywords:
Performance measurement system,
COVID-19,
balanced scorecard,
external environmental uncertainty,
decentralised decision-making,
hotel performance
Related subjects:
Business and economics,
Business management,
Business management, other,
Industries,
Tourism, hospitality, travel,
Event industry, leisure industry,
Sports and recreation,
Sports and recreation, other

© 2023 Cihan Alphun, Nuray Turker, Ruggero Sainaghi, published by Polytechnic Institute of Leiria
This work is licensed under the Creative Commons Attribution 4.0 License.

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