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The Strategic Performance Measurement System and Organisational Performance Through the Lenses of Contextual Factors: Empirical Evidence from the Hotel Industry Cover

The Strategic Performance Measurement System and Organisational Performance Through the Lenses of Contextual Factors: Empirical Evidence from the Hotel Industry

European Journal of Tourism, Hospitality and Recreation
Volume 13 (2023): Issue 1 (December 2023)
By: Cihan Alphun,  Nuray Turker and  Ruggero Sainaghi  
Open Access
|Nov 2023

Authors

Cihan Alphun

cihan.alphun@kyrenia.edu.tr

Faculty of Tourism, University of Kyrenia, Kyrenia, Turkey

Nuray Turker

Safranbolu Faculty of Tourism, Karabuk University, Karabuk, Turkey

Ruggero Sainaghi

Università IULM, Department of Business, Law, Economics, and Consumer Behaviour, Milan, Italy
DOI: https://doi.org/10.2478/ejthr-2023-0001 | Journal eISSN: 2182-4924 | Journal ISSN: 2182-4916
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Language: English
Page range: 1 - 13
Submitted on: Jan 25, 2022
Accepted on: Dec 9, 2022
Published on: Nov 18, 2023
Published by: Polytechnic Institute of Leiria
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Keywords:
Performance measurement system,
COVID-19,
balanced scorecard,
external environmental uncertainty,
decentralised decision-making,
hotel performance
Related subjects:
Business and economics,
Business management,
Business management, other,
Industries,
Tourism, hospitality, travel,
Event industry, leisure industry,
Sports and recreation,
Sports and recreation, other

© 2023 Cihan Alphun, Nuray Turker, Ruggero Sainaghi, published by Polytechnic Institute of Leiria
This work is licensed under the Creative Commons Attribution 4.0 License.

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