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A Study into the Relationship between Restaurant Tipping and Food Service Tangibility in Kisumu County, Kenya Cover

A Study into the Relationship between Restaurant Tipping and Food Service Tangibility in Kisumu County, Kenya

European Journal of Tourism, Hospitality and Recreation
Volume 10 (2020): Issue 2 (December 2020)
By: Simon O. Were,  Moses N. Miricho and  Vincent N. Maranga  
Open Access
|Nov 2020

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DOI: https://doi.org/10.2478/ejthr-2020-0016 | Journal eISSN: 2182-4924 | Journal ISSN: 2182-4916
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Language: English
Page range: 190 - 199
Submitted on: Dec 12, 2019
Accepted on: May 26, 2020
Published on: Nov 26, 2020
Published by: Polytechnic Institute of Leiria
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Keywords:
Tipping,
Tangibility,
Rewards,
Incentives,
Social norm,
Service quality
Related subjects:
Business and economics,
Business management,
Business management, other,
Industries,
Tourism, hospitality, travel,
Event industry, leisure industry,
Sports and recreation,
Sports and recreation, other

© 2020 Simon O. Were, Moses N. Miricho, Vincent N. Maranga, published by Polytechnic Institute of Leiria
This work is licensed under the Creative Commons Attribution 4.0 License.

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