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Operational Excellence as the Main Customer Value: Information Technology Vendors' Perspective Cover

Operational Excellence as the Main Customer Value: Information Technology Vendors' Perspective

Business Systems Research Journal
Volume 10 (2019): Issue 1 (April 2019)
By: Christof Gellweiler  
Open Access
|May 2019

Authors

Christof Gellweiler

WHU – Otto Beisheim School of Management, Vallendar, Germany
DOI: https://doi.org/10.2478/bsrj-2019-0002 | Journal eISSN: 1847-9375 | Journal ISSN: 1847-8344
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Language: English
Page range: 13 - 30
Submitted on: Apr 4, 2018
|
Accepted on: Sep 22, 2018
|
Published on: May 9, 2019
Published by: IRENET - Society for Advancing Innovation and Research in Economy
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Keywords:
Competitiveness,
customer value,
IT vendors,
IT strategy,
operational excellence,
business-IT alignment
Related subjects:
Business and economics,
Business management,
Management, organization, corporate governance,
Business management, other,
Mathematics and statistics for economists,
Mathematics

© 2019 Christof Gellweiler, published by IRENET - Society for Advancing Innovation and Research in Economy
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

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