References
- 1. Barney, J. (1991), “Firm Resources and Sustained Competitive Advantage”, Journal of Management, Vol. 17, No. 1, pp. 99-120.
- 2. Bengtsson, M. (2016), “How to plan and perform a qualitative study using content analysis”, NursingPlus Open, Vol. 2, pp. 8-14.
- 3. Berelson, B. (1952), Content analysis in communication research, New York, Free Press.
- 4. Berman, S., Marshall, A. (2014), “Reinventing the rules of engagement: three strategies for winning the information technology race”, Strategy & Leadership, Vol. 42, No. 4, pp. 22-32.
- 5. Bharadwaj, A. S. (2000), “A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation”, MIS Quarterly, Vol. 24, No. 1, pp. 169-196.
- 6. Bowen, G. A. (2009), “Document Analysis as a Qualitative Research Method”, Qualitative Research Journal, Vol. 9, No. 2, pp. 27-40.
- 7. Brislin, R. W. (1979), “Translation and Content Analysis of Oral and Written”, in Triandis, H. C., Berry, J. W. (Eds.), Handbook of Cross-Cultural Psychology Volume 2: Methodology, Boston / MA, Allyn & Bacon, pp. 389-438.
- 8. Chadwick, B. A., Bahar, H. M., Albrecht, S. L. (1984), „Content analysis”, in Chadwick, B. A., Bahr, H. M., Albrecht, S. L. (Eds.), Social Science Research Methods, New Jersey, Prentice-Hall, pp. 239-257.
- 9. Chicksand, D., Rehme, J. (2018), “Total value in business relationships: exploring the link between power and value appropriation”, Journal of Business & Industrial Marketing, Vol. 33, No. 2, pp. 174-182.
- 10. Christensen, H. K. (2010), “Defining customer value as the driver of competitive advantage”, Strategy & Leadership, Vol. 38, No. 5, pp. 20-25.
- 11. Clemons, E. K., Row, M. C. (1991), “Sustaining IT Advantage: The Role of Structural Differences”, MIS Quarterly, Vol. 15, No. 3, pp. 275-292.
- 12. Cohen, J., Cohen, P., West, S. G., Aiken, L. S. (2003), Applied multiple regression/correlation analysis for the behavioral sciences, 3rd edition, Hillsdale, Erlbaum.
- 13. Creswell, J. W. (2013), Research Design: Qualitative, Quantitative, and Mixed Methods Approaches, 4th edition, Thousand Oaks/CA, Sage.
- 14. Cronbach, L. J. (1951), “Coefficient alpha and the internal structure of tests”, Psychometrika, Vol. 16, No. 3, pp. 297-334.
- 15. Daulatkar, S., Sangle, P. S. (2016), “Proposed re-conceptualization of IT business value benefits”, Business Process Management Journal, Vol. 22, No. 3, pp. 522-545.
- 16. Dixon-Woods, M., Agarwal, S., Jones, D., Young, B., Sutton, A. (2005), “Synthesising qualitative and quantitative evidence: a review of possible methods”, Journal of Health Services Research & Policy, Vol. 10, No. 1, pp. 45-53.
- 17. Downe-Wamboldt, B. (1992), “Content analysis: Method, applications, and issues”, Health care for women international, Vol. 13, No. 3, pp. 313-321.
- 18. Dranove, D., Marciano, S. (2005), “Kellogg on Strategy – Concepts, Tools, and Frameworks for Practitioners”, Hoboken / NJ, John Wiley & Sons.
- 19. Drnevich, P. L., Croson, D. C. (2013), “Information Technology and Business-Level-Strategy”, MIS Quarterly, Vol. 37, No. 2, pp. 483-509.
- 20. Duc, N. N., Siengthai, S., Page, S. (2013), “A conceptual model of HRIS-Trust: an understanding of suppliers’/customers’ relationship”, Foresight, Vol. 15, No. 2, pp. 106-116.
- 21. El-Mekawy, M., Rusu, L., Perjons, E. (2015), “An evaluation framework for comparing business-IT alignment models: A tool for supporting collaborative learning in organizations”, Computers in Human Behavior, Vol. 51, pp. 1229-1241.
- 22. Elo, S., Kyngäs, H. (2008), “The qualitative content analysis process”, Journal of Advanced Nursing, Vol. 62, No.1, pp. 107-115.
- 23. Feeny, D. F., Willcocks, L. P. (1998), “Core IS Capabilities for Exploiting Information Technology”, Sloan Management Review, Vol. 39, No. 3, pp. 9-22.
- 24. Gandelman, R. T., Cappelli, C., Santoro, F. M. (2017), “Toward a Prescriptive Catalog for IT Value”, in Proceedings of the 10th IADIS International Conference on Information Systems, Budapest, Hungary, pp. 225-228.
- 25. Gellweiler, C. (2017), “Bridging IT requirements to competitive advantage: The concept of IT value planning”, Procedia Computer Science, Vol. 121, pp. 145-151.
- 26. Goh, S. C., Ryan P. J. (2008), “The organizational performance of learning companies: A longitudinal and competitor analysis using market and accounting financial data”, The Learning Organization, Vol. 15, No. 3, pp. 225-239.
- 27. Han, S., Kuruzovich, J., Ravichandran, T. (2013), “Service Expansion of Product Firms in the Information Technology Industry: An Empirical Study”, Journal of Management Information Systems, Vol. 29, No. 4, pp. 127-158.
- 28. Hsieh, H., Shannon, S. E. (2005), “Three approaches to qualitative content analysis”, Qualitative health research, Vol. 15, No. 9, pp. 1277-1288.
- 29. IEEE (2017), “Guide to the Enterprise Body of Knowledge (EITBOK)”, available at: http://eitbokwiki.org/Main_Page (01 March 2018)
- 30. IIBA (2015), A Guide to Business Analysis Body of Knowledge (BABOK V3.0), Toronto, International Institute for Business Analysis.
- 31. ISACA (2010), The Business Case Guide: Using Val IT™ 2.0., Rolling Meadows, IL, Information Systems Audit and Control Association.
- 32. ISACA (2012), COBIT V5 – A Business Framework for the Governance and Management of Enterprise IT, Rolling Meadows, IL, Information Systems Audit and Control Association.
- 33. Lederer, A. L., Salmela, H. (1996), “Toward a theory of strategic information systems planning”, Journal of Strategic Information Systems, Vol. 5, No. 3, pp. 237-253.
- 34. Lieberman, M.B., Balasubramanian, N., Garcia-Castro, R. (2018), “Toward a dynamic notion of value creation and appropriation in firms: The concept and measurement of economic gain”, Strategic Management Journal, Vol. 39, No. 6, pp. 1546-1572.
- 35. Luftman, J. (2003), “Assessing IT / Business Alignment”, Information Systems Management, Vol. 20, No. 4, pp. 9-15.
- 36. Marrone, M., Kolbe, L. M. (2011), “Uncovering ITIL claims. IT executives’ perception on benefits and Business-IT alignment”, Information Systems and e-Business Management, Vol. 9, No. 3, pp. 363-380.
- 37. Martins, P. V., Zacarias, M. (2017), “Applying the Business Process and Practice Alignment Meta-model: Daily Practices and Process Modelling”, Business Systems Research Journal, Vol. 8, No.1, pp. 1-16.
- 38. Mayring, P. (2000), “Qualitative Content Analysis”, Forum: Qualitative Social Research, Vol. 1, No. 2, available at: http://www.qualitative-research.net/index.php/fqs/article/view/1089/2385 (24 February 2018).
- 39. McAfee, A., Brynjolfsson, E. (2008), “Investing in the IT that makes a competitive difference”, Harvard Business Review, Vol. 86, No. 7–8, pp. 98-107.
- 40. Myers, M. D. (2013), Qualitative Research in Business and Management, 2nd edition, Thousand Oaks/CA, Sage Publications.
- 41. Nunnally, J. C. (1978), Psychometric theory, 2nd edition, New York, McGraw-Hill.
- 42. Office of Government Commerce (2002), Prince2, 3rd edition, London, The Stationary Office.
- 43. Palinkas, L. A., Horwitz, S. M., Green, C. A., Wisdom, J. P., Duan, N., Hoagwood, K. (2015), “Purposeful sampling for qualitative data collection and analysis in mixed method implementation research”, Administration and Policy in Mental Health and Mental Health Services Research, Vol. 42, No. 5, pp. 533-544.
- 44. Peppard, J., Ward, J. (2004), “Beyond strategic information systems: towards an IS capability”, Journal of Strategic Information Systems, Vol. 13, No. 2, pp. 167-194.
- 45. Peppard, J., Ward, J. (2005), “Unlocking Sustained Business Value from IT Investments”, California Management Review, Vol. 48, No. 1, pp. 52-70.
- 46. Peppard, J., Ward, J. (2016), The Strategic Management of Information Systems – Building a Digital Strategy. 4th edition. Hoboken/NJ, John Wiley & Sons.
- 47. Pope, C., Ziebland, S., Mays, N. (2000), “Qualitative research in health care Analysing qualitative data”, British Medical Journal, Vol. 320, pp. 114-116.
- 48. Porter, M. E. (1980), Competitive Strategy, New York, Free Press.
- 49. Porter, M. E. (1985), Competitive Advantage, New York, Free Press.
- 50. Prasad, B. D. (2008), “Content Analysis – A method in Social Science Research”, in Lal Das, D. K., Bhaskaran, V. (Eds.), Research methods for Social Work, New Delhi, Rawat, pp. 173-193.
- 51. Robertson, F. A., Samy, M. (2015), “Factors affecting the diffusion of integrated reporting – a UK FTSE 100 perspective”, Sustainability Accounting, Management and Policy Journal, Vol. 6, No. 2, pp. 190-223.
- 52. Sandelowski, M. (1995), “Sample Size in Qualitative Research”, Research in Nursing & Health, Vol. 18, No. 2, pp. 179-183.
- 53. Sandelowski, M. (2000), “Whatever Happened to Qualitative Description?”, Research in Nursing & Health, Vol. 23, No. 4, pp. 334-340.
- 54. Saunders, M., Lewis, P., Thornhill, A. (2016), Research methods for business students, 7th edition, Harlow, Pearson.
- 55. Singh, R., Paliwal, P. (2012), “Customers’ value appraisals-suppliers’ value propositions interaction process in developing new services: A case study from the natural gas industry”, International Journal of Energy Sector Management, Vol. 6 No. 2, pp. 255–272.
- 56. Stemler, S. (2001), “An Overview of Content Analysis”, Practical Assessment, Research & Evaluation”, Vol. 7, No. 17, available at: http://PAREonline.net/getvn.asp?v=7&n=17 (10 March 2018),
- 57. Stempel, G. H. (1989), “Content analysis”, in Stempel, G. H., Westley, B. H. (Eds.), Research methods in mass communications, Englewood Cliffs / NJ, Prentice-Hall.
- 58. Tallon, P. P. (2007), “Does IT pay to focus? An analysis of IT business value under single and multi-focused business strategies”, Journal of Strategic Information Systems, Vol. 16, No. 3, pp. 278-300.
- 59. The Open Group (2011), TOGAF Version 9.1, Zaltbommel, Van Haren Publishing.
- 60. Treacy, M., Wiersema, F. (1995), The discipline of market leaders: Choose your customers, narrow your focus, dominate your market, Reading/MA, Addison-Wesley.
- 61. Van de Ven, A. H. (2007), Engaged Scholarship: A Guide for Organizational and Social Research, New York, Oxford University Press.
- 62. Venkatraman, N., Henderson, J. C., Oldach, S. (1993), “Continuous Strategic Alignment: Exploiting Information Technology Capabilities for Competitive Success”, European Management Journal, Vol. 11, No. 2, pp. 139-149.
- 63. Vishnevskiy, K., Karasev, O., Meissner, D. (2016), “Integrated roadmaps for strategic management and planning”, Technological Forecasting & Social Change, Vol. 110, pp. 153-166.
- 64. Wade, M., Hulland, J. (2004), “Review: The Resource-Based View and Information Systems Research: Review, Extension, and Suggestions for Future Research”, MIS Quarterly, Vol. 28 No. 1, pp. 107–142.
- 65. Ward, J. M. (2012), “Information systems strategy: Quo vadis?”, Journal of Strategic Information Systems, Vol. 21, No. 2, pp. 165-171.