Table 1
Data material.
| Observations | 11 office meetings and 14 career guidance sessions |
| Interviews | Interviews with 24 career counsellors and managers across six counties |
| Collected materials | 31 documents/images, including nine completed career guidance notes |
Table 2
Excerpt from field note and interview.
| EXCERPT FROM FIELD NOTE | INTERVIEW EXCERPT |
|---|---|
| Cathrine is the career counsellor and Amina is the client: Cathrine begins the counselling session by stating that she will explain its purpose. She explains that they will engage in a conversation about employment, education, and goals related to the Introduction Programme. Cathrine emphasises that the session is intended to support Amina in making informed decisions. Periodically, Cathrine pauses for the interpreter to translate. During these moments, everyone directs their gaze towards the telephone as the interpreter speaks. Cathrine proceeds by mapping out Amina’s prior experiences, glancing down at the career counsellor’s note as she asks questions. | Career counsellor Hanna: “And then I have this kind of checklist, you know. Language, authorisation, recognition of prior learning – things like that, which you just have to check yourself: does this person need to know about these things? And then there’s the short-term and long-term goals for education and employment, so that I make sure, in a way, that I address these topics. So that’s essentially what’s on my sheet [the career counsellor’s note template]. But over time, I’ve probably moved away a bit from strictly adhering to those specific points, and I try to focus more on the individual person – what do you think, and what are you interested in?” |
Table 3
Examples from career counsellor notes.
| WORKING ON THE CAREER COUNSELLOR’S NOTE AS PART OF PROFESSIONAL CAREER GUIDANCE | WORKING ON THE CAREER COUNSELLOR’S NOTE AS PART OF INSTITUTIONAL ROUTINE |
|---|---|
Career counsellor Michelle:
| Career counsellor Hanna:
|