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New Factors Inducing Changes in the Retail Banking Customer Relationship Management (CRM) and Their Exploration by the Fintech Industry Cover

New Factors Inducing Changes in the Retail Banking Customer Relationship Management (CRM) and Their Exploration by the Fintech Industry

By: Marcin Kotarba  
Open Access
|May 2016

References

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DOI: https://doi.org/10.1515/fman-2016-0006 | Journal eISSN: 2300-5661 | Journal ISSN: 2080-7279
Language: English
Page range: 69 - 78
Published on: May 9, 2016
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2016 Marcin Kotarba, published by Warsaw University of Technology
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.