Perceptions of Service Quality: An Empirical Assessment of Modified SERVQUAL Model among Domestic Airline Carriers in Nigeria
By: Rahim A. Ganiyu
DOI: https://doi.org/10.1515/auseb-2016-0001 | Journal eISSN: 2360-0047 (formerly 2343-8894)
Language: English
Page range: 5 - 31
Published online: Dec 28, 2016
Published in print: Dec 1, 2016
Published by: Sapientia Hungarian University of Transylvania
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
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© 2016 Rahim A. Ganiyu, published by Sapientia Hungarian University of Transylvania
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.