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Longitudinal resident coaching in the outpatient setting: A novel intervention to improve ambulatory consultation skills Cover

Longitudinal resident coaching in the outpatient setting: A novel intervention to improve ambulatory consultation skills

Open Access
|Mar 2020

Figures & Tables

Table 1

Intern completion of checklist behaviors as assessed by experienced senior clinicians at end of academic year

Checklist item

Coached

Control

p value

N = 8 (% complete)

N = 7 (% complete)

Is fully present during encounter

8 (100)

7 (100)

1.00

Listens attentively

8 (100)

7 (100)

1.00

Avoids medical jargon

8 (100)

7 (100)

1.00

Positions self to facilitate communication

8 (100)

7 (100)

1.00

Gives undivided attention to patient before/after charting

8 (100)

7 (100)

1.00

Employs adequate eye contact when using EMR

8 (100)

7 (100)

1.00

Obtains adequate information to arrive at diagnosis/plan

8 (100)

7 (100)

1.00

Interprets data and formulates plan appropriate for problem

8 (100)

7 (100)

1.00

Creates comprehensive management plan for patient

8 (100)

7 (100)

1.00

Enables patient to understand comprehensive management plan

8 (100)

7 (100)

1.00

Describes evidence base to treat patient

5 (63)

5 (71)

0.71

Closes visit with open-ended question

6 (75)

4 (57)

0.46

Completes appropriate physical exam

7 (88)

7 (100)

0.33

Asks open-ended questions

8 (100)

6 (86)

0.27

Collaborates with patient using EMR

8 (100)

6 (86)

0.27

Manages visit time appropriately

8 (100)

6 (86)

0.27

Counsels on behavioral change

6 (75)

3 (43)

0.21

Uses appropriate physical exam technique

6 (75)

3 (43)

0.21

Outlines reasons to re-contact

6 (75)

3 (43)

0.21

Demonstrates ability to prioritize multiple issues during visit

7 (88)

4 (57)

0.19

Addresses social/financial concerns

7 (88)

4 (57)

0.19

Asks thoughtful questions

8 (100)

5 (71)

0.10

Assesses understanding (teach back)

6 (75)

2 (29)

0.07

Fig. 1

Intern grade distribution

40037_2020_573_Fig1_HTML.png

Language: English
Published on: Mar 30, 2020
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2020 Ryan Graddy, Stasia S. Reynolds, Scott M. Wright, published by Bohn Stafleu van Loghum
This work is licensed under the Creative Commons Attribution 4.0 License.