Showing 1-3 of 3 for the term ""Kunas, Michael""

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Implementierung von Service-Qualita basierend auf ISO/IEC 20000

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Showing 1-3 of 3 for the term ""Kunas, Michael""

Implementierung von Service-Qualita basierend auf ISO/IEC 20000

Implementing Service Quality based on ISO/IEC 20000

Implementación de Calidad de Servicio basado en ISO/IEC 20000