Microsoft Dynamics CRM 2011 Cookbook

Includes over 75 incredible recipes for deploying, configuring, and customizing your CRM application.

Key Features

• Step-by-step guide to deploy Dynamics CRM 2011 components, configuring claim-based authentication and IFD deployment
• Focus on Dynamics CRM 2011 server maintenance and optimization techniques
• Learn advanced Dynamics CRM 2011 administration techniques
• Discover how to manage Dynamics CRM 2011 Solution, customize Ribbon and SiteMap, and integrate Microsoft SharePoint with CRM
• Implement business processes with workflows and dialogs

Book Description

What you will learn

• Deploy Dynamics CRM 2011 on multi-server environment
• Internet Facing Deployment (IFD) of Dynamics CRM 2011
• Optimize Dynamics CRM 2011 Database Server Performance
• Create a Custom Administrator Security Role
• Configure system settings
• Schedule Data Duplication detection jobs
• Export Translations from an unmanaged solution
• Create a new 1-to-Many (1: N), Many-to-1 (N: 1), or Many-to-Many (N:N) relationship
• Configure a role based form
• Add a new ribbon button to an existing group of a specific entity
• Create Mail Merge templates using Microsoft Word
• Query CRM data in a dialog

Who this book is for

This book is great for Dynamics CRM 2011 professionals who have a beginner level understanding of the system and are looking to get a good grounding in how to deploy, maintain, configure, and customize a Dynamics CRM 2011 application efficiently. It's assumed that the reader has a basic level understanding of IT infrastructure topologies along with functional knowledge of Dynamics CRM 2011 Sales, Marketing, and Services modules.