Practical IT Service Management

A concise guide for busy executives

Publisher:IT Governance Publishing Ltd.

By: Thejendra BS

Paid access

|Feb 2014

E-Book €34.95Institutions €129.95

Authors

BS Thejendra :

Thejendra BS is the IT manager for a software development firm in Bangalore, and has over 17 years of experience in IT. Besides working in India, his career has also taken him to Saudi Arabia, Dubai, Bahrain and Australia. He has dealt with customers in many different areas of business, and has written many articles for websites such as techrepublic.com and geekleaders.com.

Thejendra BS is the IT manager for a software development firm in Bangalore, and has over 20 years of experience in IT. Besides working in India, his career has also taken him to Saudi Arabia, Dubai, Bahrain and Australia. He has dealt with customers in many different areas of business, and has written many articles for websites such as techrepublic.com and geekleaders.com.

PDF ISBN: 978-1-84928-547-6 | E-Pub ISBN: 978-1-84928-548-3

Publisher: IT Governance Publishing Ltd.

Publication date: 2014

Language: English

Pages: 279

Keywords:

itsm,

itil 2011,

it service management system,

itil lifecycle,

itil,

itil processes,