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Implementing Service Quality based on ISO/IEC 20000 Cover

Implementing Service Quality based on ISO/IEC 20000

A Management Guide

Publisher:IT Governance Publishing Ltd.

By: Michael Kunas

Paid access

|Nov 2012

E-Book €22.95Institutions €117.95

E-Book €22.95Institutions €117.95

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PDF ISBN: 978-1-84928-443-1 | E-Pub ISBN: 978-1-84928-444-8

Publisher: IT Governance Publishing Ltd.

Copyright owner: © 2012 IT Governance Publishing Ltd.

Publication date: 2012

Language: English

Pages: 109

Keywords:

it service management,

Related subjects:

Computer sciences,

Fundamentals of computer sciences

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