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Mastering Salesforce Experience Cloud Cover

Mastering Salesforce Experience Cloud

Strategies for creating powerful customer interactions

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|Mar 2025
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Authors

Beiting Lillie :

Lillie Beiting began her Salesforce experience in Fortune 500 companies such as General Motors, Stanley Black and Decker, and Anthem. For her expertise in Salesforce products, Beiting was recognized as a Salesforce Trailblazer and one of the 30 Marketers to Watch. She has spoken at multiple conferences and Salesforce events, notably at Dreamforce 2018. Beiting has contributed to the field of Data Ethics as a United Nations Delegate in Data Ethics in Sustainable Development Goals. She was also a contributing author for the first artificial intelligence ethics certification program, The Ethics Certification Program for Autonomous and Intelligent Systems (ECPAIS), from the Ethical Institute of Electrical and Electronics Engineers (IEEE). Rogers Rachel :

Rachel Rogers stumbled into a technology-first career when she was introduced to Salesforce. In a world driven by hyper-connectivity, she pushes to understand: what do we lose when we remove people from the equation? She has led multiple companies in the quest to curate technology with the people at its heart. Rachel spoke at Dreamforce from 2012 to 2018. In 2013, she was honored as a Salesforce MVP and was inducted into the Salesforce MVP Hall of Fame in 2019, recognizing her expertise and commitment to the Salesforce Community. She won the Lighting Bright Ideas Award, Data Driven Business Leader Award, and was the original Lightning Champion. In 2024, she was awarded the Honorable Listed as Who's Who in America 2024.

PDF ISBN: 978-1-83546-031-3
Publisher: Packt Publishing Limited
Copyright owner: © 2024 Packt Publishing Limited
Publication date: 2025
Language: English
Pages: 328