Microsoft Dynamics 365 AI for Business Insights

Streamline your business operations by leveraging AI across key functions using practical examples and insightful case studies

Key Features

• Uncover the practical applications of Dynamics 365 AI across sales, customer service, marketing, and finance
• Explore Dynamics 365’s integration with advanced AI tools such as OpenAI, Azure Open AI, and MS Copilot
• Learn from real-world examples and case studies
• Purchase of the print or Kindle book includes a free PDF eBook

Book Description

What you will learn

• Overcome common challenges in Dynamics 365 AI implementation with ease
• Delve into the practical applications of advanced generative AI tools
• Integrate cutting-edge tools such as OpenAI Service, Azure Open AI, language models, and Microsoft Copilot with Dynamics 365 AI
• Derive insights from real-world examples of successful AI implementation
• Discover best practices and strategies for leveraging AI to find useful business insights and enhance operations
• Explore Microsoft's roadmap for Dynamics 365 AI and the forthcoming trends in AI for business

Who this book is for

This book is for Dynamics 365 consultants, architects, and IT managers, willing to implement AI in their organizations. Business consultants advising on business technology, especially those focused on Microsoft Dynamics 365, will find it useful for enhancing their skills. A basic understanding of Microsoft Dynamics 365 and its suite of business applications will be beneficial as the book’s focus is on implementing the tool’s AI modules. Familiarity with the principles of artificial intelligence and how it is applied in a business context will also be helpful.