Building Expert Business Solutions with Zoho CRM

Table of Contents

1. The Foundation Modules - Understanding the Building Blocks of Success
2. Leads - Getting it Right the First Time
3. Deals
4. Accounts and Contacts - The Beating Heart of Your CRM
5. Working with Other System and Custom Modules
6. Game-Changing Workflows and Automations
7. Essential Systems Administration
8. Supercharge CRM with Marketplace Extensions, Custom Functions, and Integrations
9. Zoho Campaigns
10. Zoho Forms
11. Zoho Survey
12. SalesIQ
13. Zoho Analytics
14. Zoho Creator
15. Building Actionable Reports and Dashboards (CRM)
16. Best Practices to Adopt and Evolve Your CRM