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Amazon Connect: Up and Running Cover

Amazon Connect: Up and Running

Improve your customer experience by building logical and cost-effective solutions for critical call center systems

Paid access
|Jun 2024
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Authors

Armstrong Jeff :

Jeff Armstrong has 25 years of information technology experience, working in several industry verticals for startups and Fortune 100 companies alike. For the past six years, he has been working as an architect in the application modernization space. Jeff is also an avid programmer, having worked in nine different languages throughout his career. He has obtained nine AWS certifications and is also CISSP certified. Jeff believes in self-innovation and continued education. He holds a bachelor's degree in business administration and a master's degree in information technology and assurance. He also holds a certificate in strategy and innovation from MIT Sloan and a certificate in executive leadership from Cornell.

PDF ISBN: 978-1-80056-593-7
Publisher: Packt Publishing Limited
Copyright owner: © 2021 Packt Publishing Limited
Publication date: 2024
Language: English
Pages: 338