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Fundamentals of CRM with Dynamics 365 and Power Platform Cover

Fundamentals of CRM with Dynamics 365 and Power Platform

Enhance your customer relationship management by extending Dynamics 365 using a no-code approach

Paid access
|Oct 2020
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Table of Contents

  1. Getting Started with Dynamics 365
  2. Dynamics 365 Platform Structure
  3. Dynamics 365 Sales Application
  4. Dynamics 365 Customer Service
  5. Dynamics 365 Field Service
  6. Dynamics 365 Project Service Automation
  7. Dynamics 365 for marketing
  8. Dynamics 365 customer engagement and the power platform
  9. Customizing Dynamics 365
  10. Building better business functionality
  11. Out of the box integration capabilities
  12. Custom integration capabilities
  13. Core Administration Concepts
PDF ISBN: 978-1-78995-458-6
Publisher: Packt Publishing Limited
Copyright owner: © 2020 Packt Publishing Limited
Publication date: 2020
Language: English
Pages: 644