Have a personal or library account? Click
here
to login
Paradigm
reference-global.com
Content
Services
Paradigm
Partners
Contact
Books
The Universal Service Desk (USD)
The Universal Service Desk (USD)
Implementing, controlling and improving service delivery
Publisher:
IT Governance Publishing Ltd.
By:
Brian Johnson
and
Léon-Paul de Rouw
Paid access
|
Jun 2020
Product purchase options
E-Book
€48.95
Institutions
€140.95
Product purchase options
E-Book
€48.95
Institutions
€140.95
Description
Authors
Metrics
Loading...
Loading...
Metrics
PDF ISBN:
978-1-78778-149-8
|
E-Pub ISBN:
978-1-78778-150-4
Publisher:
IT Governance Publishing Ltd.
Copyright owner:
© 2020 IT Governance Publishing Ltd.
Publication date:
2020
Language:
English
Pages:
244
Keywords:
itsm implementation
,
it service management
,
itsm
,
service desk
,
it
,
service desk implementation
Related subjects:
Computer sciences
,
Fundamentals of computer sciences
People also read
Publications carousel
Previous slide
Next slide
Book
The Service Desk Handbook – A guide to service desk implementation, management and support
Nair, Sanjay
,
Perring, Stephen
Book
ServiceDesk Plus 8.x Essentials
Agarwal, Ankush
Book
Managing in a Service-Focused World
Williams, Roger
Book
Practical IT Service Management
BS, Thejendra
Book
An Education in Service Management
Barrow, David
Book
ISO/IEC 20000
Clifford, David
Book
Catalogs, Services and Portfolios
McLean, Daniel
Book
Ten Steps to ITSM Success
Esposito, Angelo
,
Silverleaf, Peter
,
Rogers, Timothy
Book
ServiceNow IT Operations Management
Book
SIAM/MSI
Clifford, David
,
Williams, Malk