Mastering Salesforce CRM Administration

Learn about the Advanced Administration Certification Examination and build a successful career in Salesforce administration

Key Features

• Build your skills and knowledge to crack the Advanced Admin Certification Examination
• Leverage the advanced administration capabilities of Salesforce and Salesforce1
• Optimize and extend Sales Cloud and Service Cloud applications

Book Description

What you will learn

• Adopt Lightning Experience to improve the productivity of your organization's sales team
• Create and maintain service entitlements and entitlement processes
• Process Builder basic and advanced concepts
• Different ways to deploy applications between environments
• Best practices for improving and enriching data quality

Who this book is for

This book is written for Salesforce admins who are looking to gain an in-depth knowledge of the Salesforce platform and grow their value in their organization. It will teach them to implement and design advanced business process automation for the benefit of their organization.