
ServiceNow Cookbook
Acquire key capabilities for the ServiceNow platform
Publisher:Packt Publishing Limited
By: Ashish Rudra Srivastava and Dustin Turner
Paid access
|Jul 2025Authors
Srivastava Ashish Rudra :
Ashish Rudra Srivastava is an ITIL and ServiceNow Certified Professional who
has assisted multiple global organizations in ITSM, CRM, BPM, and Infrastructure management
implementations and solution delivery. He works as a ServiceNow consultant, developer, and
trainer and has trained numerous industry professionals in ITSM tools such as ServiceNow, BMC
Remedy, and JIRA in the administration, development, and implementation arenas. He is a
strategic partner to clients in the insurance and banking domains.Turner Dustin :
Contacted on 06/10/2015
PDF ISBN: 978-1-78588-413-9
Publisher: Packt Publishing Limited
Copyright owner: © 2017 Packt Publishing Limited
Publication date: 2025
Language: English
Pages: 376
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