Skip to main content
Have a personal or library account? Click to login
JIRA 7 Administration Cookbook Cover

JIRA 7 Administration Cookbook

Over 80 hands-on recipes to help you efficiently administer, customize, and extend your JIRA 7 implementation

Publisher:Packt Publishing Limited
By:   
Paid access
|Jul 2025
Product purchase options
Description

Over 80 hands-on recipes to help you efficiently administer, customize, and extend your JIRA 7 implementation

Key Features

  • Make JIRA adapt to your organization and process flow
  • Gather and display the right information from users with customized forms and layouts
  • Extend the capabilities of JIRA with add-ons, scripts, and integrations with other popular applications and cloud platforms
  • Use JIRA Service Desk as a customer service support portal

Book Description

JIRA 7 Administration Cookbook, Second Edition covers all the new major features that provide better prioritizing
capabilities, enhanced visibility, and the ability to customize JIRA application to meet your needs. We start
by upgrading your existing JIRA instance and working through tasks you can perform at the server level to better
maintain it. We then delve deep into adapting JIRA to your organization's needs, starting with the visual elements of setting up custom forms to capturing important data with custom fields and screens, and moving on to ensuring
data integrity through defining field behaviors. You'll gain insights into JIRA's e-mail capabilities, including managing outgoing e-mail rules and processing incoming e-mails for automated issue creation. The book contains tips and tricks that will make things easier for you as administrators, such as running scripts to automate tasks, getting easy access to logs, and working with tools to troubleshoot problems. The book concludes with a chapter on JIRA Service Desk, which will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with SLA.

What you will learn

  • Customize basic settings for your projects, such as screens and fields
  • Create and customize workflows to suit your business process needs
  • Make workflows more effective and efficient
  • Manage users and groups inside JIRA and manage advanced login options
  • Secure your JIRA instance using effective practices
  • Perform e-mail functionalities with JIRA
  • Extend JIRA to integrate with other products and services

Who this book is for

This book is for administrators who customize, support, and maintain JIRA for their organization.

Table of Contents

  1. JIRA Server Administration
  2. Customizing JIRA for Your Projects
  3. JIRA Workflows
  4. User Management
  5. JIRA Security
  6. E-mails and Notifications
  7. Integrations with JIRA
  8. JIRA Troubleshooting
  9. JIRA Service Desk
PDF ISBN: 978-1-78528-574-5
Publisher: Packt Publishing Limited
Copyright owner: © 2016 Packt Publishing Limited
Publication date: 2025
Language: English
Pages: 264
Related subjects:
Computer sciences,
Computer sciences, other

People also read

Book

Jira 8 Administration Cookbook

Patrick Li
Book

Jira Quick Start Guide

Ravi Sagar
Book

Jira 8 Essentials

Patrick Li
Book

Jira Work Management for Business Teams

John Funk
Book

Jira Software Essentials

Patrick Li
Book

Hands-On Test Management with Jira

Afsana Atar
Book

Automate Everyday Tasks in Jira

Gareth Cantrell
Book

Scaling Agile with Jira Align

Dean MacNeil, Aslam Cader
Book

Atlassian DevOps Toolchain Cookbook

Robert Wen, Alex Ortiz, Edward Gaile, Rodney Nissen
Book

Linux Administration Cookbook

Adam K. Dean