Jira 8 Administration Cookbook

Over 90 recipes to administer, customize, and extend Jira Core and Jira Service Desk

Publisher:Packt Publishing Limited

By: Patrick Li

Paid access

|Jul 2019

E-Book €19.99Institutions €111.95

Build customized solutions that fulfil your business requirements using the latest features of Jira 8

Key Features

Learn how to customize Jira applications to suit your organizational requirements
Extend Jira's capabilities for custom integrations with other products and services such as Slack and GitHub
Explore practical recipes for troubleshooting and securing your Jira instances with best practices

Book Description

Jira is a project management tool used widely by organizations to plan, track, and release software. Jira administrators are at the heart of these processes and need to know how to successfully administer and customize Jira offerings. This updated Jira 8 Administration Cookbook demonstrates how to efficiently work with Jira Core and Jira Service Desk.

The book starts with a variety of recipes to help you manage users and workflows. You'll learn how to set up custom forms and capture important data with custom fields and screens. Next, you'll gain insights into the latest email capabilities, which will assist you with everything from managing outgoing email rules to processing incoming emails for automated issue creation. Later, you'll be guided through running scripts to automate tasks, getting easy access to logs, and even working with tools to troubleshoot problems. The book will also ensure you understand how to integrate Jira with Slack, set up SSO with Google, and delegate administrator permissions. Finally, a dedicated section on Jira Service Desk will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with Service Level Agreement (SLA).

By the end of this book, you'll have the skills you need to extend and customize your Jira implementation effectively.

What you will learn

Learn how to delegate administrator permissions effectively
Gain insights into integrating Jira with Bitbucket Cloud and GitHub
Explore ways to collaborate with your internal teams on service requests
Understand how to add permissions to fields
Learn how to set up SSO with Google
Discover how to copy over configuration settings between Jira instances

Who this book is for

This book is for administrators who are looking to customize, support, and maintain Jira for their organizations. A good understanding of Jira's core concepts is a must to make the most out of this book. For certain recipes, some knowledge of HTML, CSS, JavaScript, and basic programming will also be helpful.

Jira Server Administration
Customizing Jira for Your Projects
Jira Workflows
User Management
Jira Security
Emails and Notifications
Integrations with Jira
Jira Troubleshooting and Administration
Jira Service Desk

https://github.com/PacktPublishing/Jira-8-Administration-Cookbook-Third-Edition

PDF ISBN: 978-1-83855-588-7

Publisher: Packt Publishing Limited

Publication date: 2019

Language: English

Pages: 280

Related subjects:

Computer sciences,

Computer sciences, other

Jira 8 Administration Cookbook

Key Features

Book Description

What you will learn

Who this book is for

Table of Contents

People also read

Publications carousel

JIRA 7 Administration Cookbook

JIRA 6.x Administration Cookbook

Jira 8 Essentials

Mastering JIRA 7

Jira Quick Start Guide

JIRA 5.x Development Cookbook

JIRA Development Cookbook

JIRA Development Cookbook

JIRA 7 Essentials

Jira Software Essentials

Paradigm

My account