Table 1
Codes, Categories and Properties emerging from Data collected from Learners.
| THEMATIC CATEGORIES | PROPERTIES | DESCRIPTIVE CATEGORIES | CODES |
|---|---|---|---|
| Dependence | Procrastination Missing deadlines Anxiety | Inability to manage time | No time for writing assignments Not studying, there’s no time Not taking exam didn’t have time to study |
| Hesitation Fear Procrastination | Unprepared for independent study | Studying using SLM seems difficult Scared to start studying, Scared to open SLM packet | |
| Dejected | Anxiety Giving up | Stressed | Quitting, scared of TEE TEE causes stress |
| Unmotivated | Unwillingness Resentment | Uninformed enrolment | Don’t know why we enrolled No induction, no academic counselling 6 month course, 15 day PCP, too long |
| Uninformed | Confusion Frustration | Incomprehension of organisational structure | IGNOU has how many offices? No idea whom to contact |
| Confusion Ignorance | Unaware of rules | There’s a maximum duration? What is credit transfer? How to change study centre? Missed TEE, didn’t submit TEE form Missed TEE, didn’t submit assignment Missed PCP, is there a second chance? | |
| Lacking clarity | Unfamiliar with jargons | What does CPPDPT stand for? Are these books ‘SLM’? What are credits? What’s academic counselling? |
Table 2
Codes, Categories and Properties emerging from Data collected from Academic Counsellors.
| THEMATIC CATEGORIES | PROPERTIES | DESCRIPTIVE CATEGORIES | CODES |
|---|---|---|---|
| Unprepared for supporting learners | Confused Uninformed | Lack of non-academic support | They don’t have time What is SLM? Not organising academic counselling Learners don’t need teaching Not sure of rules Counselling not easy Didn’t organise induction Not sure about the programme’s objectives Many dropping out, can’t help it TEE stressful, can it be removed? Do those missing PCP get a second chance? Not sure about IGNOU’s offices What’s credit? Didn’t know the deadlines Have not read the programme guide What is maximum duration? What does CPPDPT stand for? |
| Uninformed | Barriers to assessment | IGNOU’s grading is different Not offering feedback |