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Student support service excellence evaluation: Balancing the Iron Triangle of accessibility, cost-effectiveness and quality? Cover

Student support service excellence evaluation: Balancing the Iron Triangle of accessibility, cost-effectiveness and quality?

Open Access
|Mar 2021

Authors

Asteria Nsamba

nsamban@unisa.ac.za

University of South Africa

Angie Bopape

bopapma@unisa.ac.za

University of South Africa

Bongi Lebeloane

Lebelsg@unisa.ac.za

University of South Africa

Laetitia Lekay

lekayll@unisa.ac.za

University of South Africa
Language: English
Page range: 37 - 52
Submitted on: Sep 20, 2020
Accepted on: Feb 28, 2021
Published on: Mar 31, 2021
Published by: International Council for Open and Distance Education (ICDE)
In partnership with: Paradigm Publishing Services

© 2021 Asteria Nsamba, Angie Bopape, Bongi Lebeloane, Laetitia Lekay, published by International Council for Open and Distance Education (ICDE)
This work is licensed under the Creative Commons Attribution 4.0 License.