
Figure 1
Model for students’ satisfaction level.
Source: Kranzow (2013)
Table 1
Students’ satisfaction level pre-modification in online learning
| Statement | Mean before modification |
|---|---|
| It is easy for me to access online classes | 2.11 |
| I help my peer during online learning | 1.91 |
| I understand the content taught in online learning | 2.27 |
| It is easy to use online learning resources | 1.98 |
| I can interact with the instructor during online class | 1.91 |
| I can interact with my peers during online class | 1.84 |
| My queries are adequately addressed in online learning | 2.15 |
| Total of all the items | 2.03 |
Table 2
Comparison of students’ self-reported satisfaction level and as measured from the items
| Statement | Mean before modification | t-test |
|---|---|---|
| Satisfaction level from the items | 2.03 | -1.79* |
| Self-reported satisfaction level | 1.91 | |
| Total |

Figure 2
Challenges identified by student’s in online learning.

Figure 3
Student’s suggestions for overcoming challenges in online learning.
Table 3
Students’ satisfaction level post-modification in online learning
| Statement | Mean after modification | t-test |
|---|---|---|
| Involvement in online learning is a fun | 3.72 | 25.63* |
| I am comfortable with online learning | 3.36 | 14.57* |
| I understand the content taught in online learning | 3.82 | 18.21* |
| It is easy to use online learning resources | 3.68 | 19.03* |
| I can interact with the instructor during online class | 4.13 | 28.44* |
| I can interact with my peers during online class | 3.78 | 20.30* |
| My queries are adequately addressed in online learning | 3.88 | 24.20* |
| Total of all the items | 3.76 | 73.85* |
