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Evaluation and Improvement of students’ satisfaction in Online learning during COVID-19 Cover

Evaluation and Improvement of students’ satisfaction in Online learning during COVID-19

Open Access
|Dec 2020

Figures & Tables

Figure 1

Model for students’ satisfaction level.

Source: Kranzow (2013)

Table 1

Students’ satisfaction level pre-modification in online learning

StatementMean before modification
It is easy for me to access online classes2.11
I help my peer during online learning1.91
I understand the content taught in online learning2.27
It is easy to use online learning resources1.98
I can interact with the instructor during online class1.91
I can interact with my peers during online class1.84
My queries are adequately addressed in online learning2.15
Total of all the items2.03
Table 2

Comparison of students’ self-reported satisfaction level and as measured from the items

StatementMean before modificationt-test
Satisfaction level from the items2.03-1.79*
Self-reported satisfaction level1.91
Total

* p>.05

Figure 2

Challenges identified by student’s in online learning.

Figure 3

Student’s suggestions for overcoming challenges in online learning.

Table 3

Students’ satisfaction level post-modification in online learning

StatementMean after modificationt-test
Involvement in online learning is a fun3.7225.63*
I am comfortable with online learning3.3614.57*
I understand the content taught in online learning3.8218.21*
It is easy to use online learning resources3.6819.03*
I can interact with the instructor during online class4.1328.44*
I can interact with my peers during online class3.7820.30*
My queries are adequately addressed in online learning3.8824.20*
Total of all the items3.7673.85*

* p<.05

Language: English
Page range: 495 - 507
Submitted on: Aug 26, 2020
Accepted on: Oct 30, 2020
Published on: Dec 31, 2020
Published by: International Council for Open and Distance Education (ICDE)
In partnership with: Paradigm Publishing Services

© 2020 Fayyaz Ahmad Faize, Muhammad Nawaz, published by International Council for Open and Distance Education (ICDE)
This work is licensed under the Creative Commons Attribution 4.0 License.