Table 1
Professional Specializations/Job Functions of Study Sample
| Professional Disciplines | Job Function |
|---|---|
| Subject Matter Experts | Research, sourcing educational content, disseminating thematic knowledge via videos and other media, advising on discussion forums and student assessments |
| Instructional Designers | Instructional design, mapping course objectives with learning activities and educational resources, educational technology optimization |
| Administrative Assistants (Communication and Production Coordinators) | Transversal coordination and scheduling of operations, budgeting, hiring and liaising with external service providers, managing educational resources, liaising with edX, promoting courses on social media |
| Platform Technicians | Learning management system, course configuration via edX authoring tools (Studio, xModules/xBlocks), providing technical support to course registrants |
| Media Producers | Video production, graphic design, animation, gamification, text transcription and translation |

Figure 1
Conceptual framework
Table 2
Findings Chart
| Professional Disciplines | Platform Technicians | Instructional Designers | Administrative Assistants | Subject Matter Experts | Media Producers | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Finding | Participants | Alberto | Patricio | Emilia | Marcela | Celia | Xiomara | Beatriz | Silvana | Valeria | Luisa | Daniel | Cristina | Felipe | Kevin | Karla | Simón | Víctor | Pamela | Teresa | Ricardo | Totals | Percentage |
| Work-based Learning via Labor-integrated Activities | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | 20 | 100% | |
| Developing Educational Resources or Learning Activities | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | 16 | 80% | |||||
| Need for Improving Organizational Processes | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | 17 | 85% | ||||
| Facing Constant Technological Upgrades | X | X | X | X | X | X | X | X | X | X | X | X | X | X | X | 15 | 75% | ||||||
