Have a personal or library account? Click to login
From Big Data to Big Performance – Exploring the Potential of Big Data for Enhancing Public Organizations’ Performance. A Systematic Literature Review Cover

From Big Data to Big Performance – Exploring the Potential of Big Data for Enhancing Public Organizations’ Performance. A Systematic Literature Review

Open Access
|Mar 2020

Abstract

This article examines the possibilities for increasing organizational performance in the public sector using Big Data by conducting a systematic literature review. It includes the results of 36 scientific articles published between January 2012 and July 2019. The results show a ten-dency to explain the relationship between big data and organizational performance through the Resource-Based View of the Firm or the Dynamic Capabilities View, arguing that perfor-mance improvement in an organization stems from unique capabilities. In addition, the results show that Big Data performance improvement is influenced by better organizational decision making. Finally, it identifies three dimensions that seem to play a role in this process: the hu-man dimension, the organizational dimension, and the data dimension. From these findings, implications for both practice and theory are derived.
DOI: https://doi.org/10.5334/ssas.140 | Journal eISSN: 2632-9255
Language: English
Submitted on: Dec 4, 2019
Accepted on: Feb 11, 2020
Published on: Mar 2, 2020
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2020 Katharina Guirguis, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.