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Predicting Product Preferences on Retailers’ Web Shops through Measurement of Gaze and Pupil Size Dynamics Cover

Predicting Product Preferences on Retailers’ Web Shops through Measurement of Gaze and Pupil Size Dynamics

Open Access
|Oct 2022

Figures & Tables

joc-5-1-240-g1.png
Figure 1

Stimuli and procedure. (A) Two examples of pictures shown to the participants. All pictures were equal in luminance. (B) Example procedure of a single trial. A trial started with the presentation of a short instruction, a phase-scrambled version of the web shop, the actual web shop, and then the multiple-choice question about which product is preferred by the participant.

Table 1

Means (M), standard deviation (SD), outcomes of paired t-tests (t, p), and effect sizes (AUC) of comparisons between preferred and nonpreferred products per independent variable.

INDEPENDENT VARIABLEM (SD) PREFERREDM (SD) NONPREFERREDt (DF)pAUC
Total dwell time3.937 (1.454)2.221 (0.845)19.16 (60)<.0010.75
Median dwell duration0.509 (0.16)0.429 (0.123)7.68 (60)<.0010.53
Number of dwells10.302 (4.915)6.546 (3.042)14.08 (60)<.0010.69
Mean pupil size3.260 (0.455)3.242 (0.454)7.4 (60)<.0010.54
Mean pupil size minus baseline–0.008 (0.051)–0.015 (0.038)1.91 (60).0610.52
Mean detrended pupil size3.399 (0.455)3.381 (0.453)7.45 (60)<.0010.54
joc-5-1-240-g2.png
Figure 2

Rank score results. Percent of trials (y-axis) per rank score (x-axis) per independent variable (panel). A rank score of 1 means that the product was dwelled on most and longest, and evoked largest pupil size during viewing, while a rank score of 5 means it was dwelled on less often, shortest, and evoked smallest pupil size during viewing.

Table 2

Mean (M) and standard deviation (SD) of regression weights (betas, estimates) across participants of the probability to prefer a product per model that either uses all gaze angle variables or all gaze angle and pupil variables combined as predictors.

MODELAUC (M ± SD)INTERCEPTVARIABLEBETAS (M ± SD)
All gaze angle variables0.81 ± 0.050.03 (0.05)Total dwell time–1.19 (0.52)
Median dwell duration–0.63 (0.41)
Number of dwells–1.23 (0.56)
All gaze and pupil variables0.82 ± 0.050.92 (0.40)Total dwell time–1.19 (0.57)
Median dwell duration–0.68 (0.46)
Number of dwells–1.31 (0.63)
Mean pupil size1.56 (8.40)
Mean pupil size minus baseline–0.07 (0.33)
Mean detrended pupil size–1.69 (8.45)
Table 3

Comparison of prediction accuracies across models described in Table 2.

MODEL 1MODEL 2DIFFERENCE AUC (M± SD)t (DF)p
Total dwell timeAll gaze angle variables0.06 (0.04)14.17 (60)<0.001
All gaze angle variablesAll gaze and pupil variables0.01 (0.01)7.86 (60)<0.001
DOI: https://doi.org/10.5334/joc.240 | Journal eISSN: 2514-4820
Language: English
Submitted on: Mar 24, 2022
Accepted on: Aug 23, 2022
Published on: Oct 4, 2022
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2022 Guus van Loon, Felix Hermsen, Marnix Naber, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.