Have a personal or library account? Click to login
Managing Institutional Diversity in Integrated Care: A Systematic Literature Review of Institutional Logics and Management Strategies Cover

Managing Institutional Diversity in Integrated Care: A Systematic Literature Review of Institutional Logics and Management Strategies

By: Marco Roth  
Open Access
|Mar 2025

Figures & Tables

Table 1

Study Selection Flowchart.

STAGEDETAILSTOTAL ARTICLES
IdentificationPubMed/Medline = 7; Scopus = 768; Google Scholar = 9721747
ScreeningDuplicates and non-journal materials removed (n = 965)782
EligibilityTitles, abstracts, and keywords were screened, excluding 728 articles that did not mention both key concepts: integrated care or its synonyms and institutional logics.54
InclusionFull-text articles assessed for eligibility, excluding (n = 46) non-peer-reviewed articles, topics that did not primarily focus on both concepts, covered a single institutional logic or were broadly similar in research design, conducted by the same authors.
Final articles included for qualitative analysis (n = 8)
8
Table 2

Institutional Logics and Their Interactions in Integrated Care.

INSTITUTIONAL LOGICDESCRIPTIONKEY SYNERGIES AND CONFLICTSREFERENCES
ManagerialFocuses on efficiency, cost-effectiveness, resource management and evidence-based practicesConflicts: Contradicts patient-centric logic when efficiency compromises individualized care; clashes with professional logic over standardization vs. clinical autonomy
Synergies: Aligns with market logic in promoting innovation and efficiency
Kokko & Laihonen [22]; Mæhle et al. [23]; Mansfield et al. [24]; Allen [25]; Dent & Tutt [26]; Novotná [27]
ProfessionalEmphasises medical expertise and clinical autonomy, integrating clinical research for healthcare quality improvementConflicts: Tensions with managerial logic over efficiency measures; challenges with state logic when regulations limit autonomy
Synergies: Aligns with patient-centric logic in prioritizing patient needs
Kokko & Laihonen [22]; Oksavik et al. [6];
Mæhle et al. [23]; Mansfield et al. [24]; Goodrick & Reay [28]; Dent & Tutt [26]; Novotná [27]
Patient-centricPrioritises individual patient needs and personalisation of careConflicts: Overshadowed by managerial efficiency demands and professional standard practices
Synergies: Supports professional logic when personalized care is valued
Kokko & Laihonen [22]; Mæhle et al. [23]
StateAligns with government policies, public health goals and regulatory complianceConflicts: Regulatory requirements may limit professional autonomy; policy objectives may conflict with market-driven approaches
Synergies: Supports managerial logic through standardization mandates
Goodrick & Reay [28]; Oksavik et al. [6]
MarketRepresents a business-oriented approach, focusing on competition, efficiency and consumer choiceConflicts: May conflict with state regulations aimed at equity; challenges patient-centric care when profit motives predominate
Synergies: Aligns with managerial logic in efficiency and innovation
Goodrick & Reay [28]; Oksavik et al. [6]; Novotná [27]
Table 3

Management Strategies for Institutional Diversity in Integrated Care.

MANAGEMENT STRATEGIESDESCRIPTIONBENEFITSCHALLENGESAPPLICATION EXAMPLESREFERENCES
Hybrid organisational structures and collaborative governanceIncorporates and synthesises diverse logics to foster new hybrid organisational structures and enhance collaborative governance in social and healthcareFosters trust and shared understanding
Reconciles different institutional perspectives
Complexity in integrating diverse logics
Optimizing coordination and communication in complex hybrid structures
Healthcare alliance model engaging diverse institutional providers
Multidisciplinary healthcare teams implementing shared governance
Kokko & Laihonen [22]; Mæhle et al. [23]; Allen [25]
Performance management and accountabilityEnforces a balanced approach to performance management that acknowledges and integrates various institutional logics for improved accountabilityPromotes fact-based decision-making
Aligns with diverse stakeholder requirements
Balancing conflicting stakeholder interests
Maintaining transparency and accountability
Use of performance metrics in healthcare institutions
Data-driven clinical decision-making
Kokko & Laihonen [2]); Dent & Tutt [26]; Allen [25]
Patient-centric strategies and care coordinationPrioritises patient-centric logic in integrated care strategies to ensure that care delivery is coordinated and aligns with patients’ multifaceted needsAligns care with patient preferences
Fosters empathy and inclusivity
Integrating patient perspectives with institutional goals
Complexity in coordinating care
Personalised patient care plans in a hospital setting
Patient advocacy in treatment decisions
Oksavik et al. [26]; Mæhle et al. [23]; Allen [25]
Innovative practices and frontline engagementChampions innovation by aligning frontline practices with the complex interplay of managerial, professional and patient-centred logicsEncourages responsive and adaptable care
Utilises unique frontline insights
Challenges in fostering a culture of innovation
Managing changes at the frontline
Frontline staff-led initiatives in a clinical setting
Staff-driven process optimisation initiatives
Mansfield et al. [24]; Goodrick & Reay [28]; Dent & Tutt [26]
Systemic and strategic transformationUndertakes systemic transformation by strategically aligning managerial, professional and market logics with the dynamic landscape of patient careEnsures long-term adaptability
Responsive to evolving healthcare needs
Complexity of systemic transformation
Aligning diverse frameworks with care demands
Overhaul of policy and financial frameworks in a healthcare organisation
Regulatory framework revision
Novotná [27]; Mansfield et al. [24]; Mæhle et al. [23]
DOI: https://doi.org/10.5334/ijic.8587 | Journal eISSN: 1568-4156
Language: English
Submitted on: Jan 6, 2024
Accepted on: Mar 15, 2025
Published on: Mar 27, 2025
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2025 Marco Roth, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.