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Making Connections that Count – a Case Study of the Family Referral Service in Schools Program on the Central Coast, New South Wales, Australia Cover

Making Connections that Count – a Case Study of the Family Referral Service in Schools Program on the Central Coast, New South Wales, Australia

Open Access
|Feb 2023

Figures & Tables

Table 1

Profile of participating Learning Communities (as of May 2018)*.

LEARNING COMMUNITYSCHOOLNO. OF STUDENTSPARTICIPATION IN FRSIS
Learning Community A
Approximately 4,243 students.
FOEI** Range of 80–127
School 1 (Years 7–9, FOEI 127)878Yes, October 2016
School 2 (Years 10–12, FOEI 119)650Yes, August 2017
School 3 (Years K–6, FOEI 120)537Yes, November 2017
School 4 (Years K–6, FOEI 124)487Yes, November 2017
School 5 (Years K–6, FOEI 103)466Yes, December 2017
School 6 (Years K–6, FOEI 93)768Yes, February 2018
School 7 (Years K–6, FOEI 80)457No
Learning Community B
Approximately 4,459 students.
FOEI Range of 126–150
School 8 (Years 7–12, FOEI 137)832No
School 9 (Years 7–12, FOEI 126)963Yes, March 2018
School 10 (Years K–6, FOEI 135)574Yes, December 2017
School 11 (Years K–6, FOEI 140)551Yes, February 2018
School 12 (Years K–6, FOEI 150)609Yes, February 2018
School 13 (Years K–6, FOEI 143)382Yes, March 2018
School 14 (Years K–6, FOEI 131)548Yes, March 2018
Learning Community C
Approximately 1,764 students.
FOEI Range of 116–135
School 15 (Years 7–9, FOEI 123)717No
School 16 (Years K–6, FOEI 135)237Yes, March 2018
School 17 (Years K–6, FOEI 118)375Yes, March 2018
School 18 (Years K–6, FOEI 116)435Yes, May 2018

[i] * Data sources: FRSIS documentation and My School website https://www.myschool.edu.au/, coded here for anonymity. ** Family Occupation and Education Index (FOEI) Scores greater than 100 (the mean) indicate educational disadvantage related to socio-economic background.

ijic-23-1-6998-g1.png
Figure 1

Profile of FRSIS referrals by year (A), support hours (A, B) and contacts made (A, C).

ijic-23-1-6998-g2.png
Figure 2

FRSIS referrals: total number* (A, D), per month (B, E) and per student population (%, C, F) by school and Learning Community respectively.

* We note that 4 referrals were made by Department of Education staff outside of schools, these have been omitted here for clarity.

ijic-23-1-6998-g3.png
Figure 3

Primary and secondary reasons for referral to FRSIS.

Table 2

Types of services for outbound referrals.

TYPE OF REFERRAL SERVICEn 417
Social Care – including departmental initiatives, other counselling, drug and alcohol services211
    Parent/family support92
    Other counselling42
    Housing22
    Welfare37
    Centrelink9
    Gambling counselling1
    Child Protection Helpline5
    Drug and alcohol3
Health110
    Mental health counselling67
    GP11
    Health25
    Paediatrician6
    Speech Pathologist1
Education10
    Education9
    Vocational Training Provider1
Other – including legal, sport and recreation and disability services86
    Sport and recreation16
    Legal support11
    Disability29
    Other (not specified)30
Table 3

Summary of main reasons provided for not referring families to other services.

REASONN
Client did not meet the service criteria – Family already linked with service (including having an open plan with CSC*)71
Information only given34
Family declined25
Family not able to be contacted20
Family will self-refer12
Further assessment required12
Client deteriorated and couldn’t access referral2
No appropriate service1

[i] *CSC = Community Service Centre for Department of Community and Justice.

DOI: https://doi.org/10.5334/ijic.6998 | Journal eISSN: 1568-4156
Language: English
Submitted on: Jul 26, 2022
Accepted on: Jan 30, 2023
Published on: Feb 9, 2023
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2023 Hazel Dalton, Jamin Day, Tonelle Handley, Angela Booth, Alan Hayes, David Perkins, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.