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Can Organisational Culture of Teams Be a Lever for Integrating Care? An Exploratory Study Cover

Can Organisational Culture of Teams Be a Lever for Integrating Care? An Exploratory Study

Open Access
|Dec 2019

Figures & Tables

ijic-19-4-4681-g1.png
Figure 1

Sampling scheme across levels.

Table 1

Descriptive Statistics.

VariableObsMeanStd. Dev.MinMax
Level 1 Individual level variables
Integrated care
Provider knowledge of patient24273.160.6514
Staff knowledge of patient’s medical history17952.980.7914
Specialist knowledge of patient’s medical history13972.520.7514
Support for self-directed care28872.231.0114
Support for medication and home health management28542.170.8914
Test result communication21272.960.8914
Self-reported health
Poor29113.85%01
Fair291130.30%01
Good291154.69%01
Very good29119.41%01
Excellent29111.75%01
Age
34 or less29110.34%01
35–4429111.51%01
45–5429119.58%01
55–64291125.15%01
65–74291135.69%01
75 or older291126.59%01
Level of education
Low291121.92%01
Middle 11291134.01%01
Middle 22291118.17%01
High3291114.05%01
Other29119.03%01
Origin
Dutch291195.36%01
Non–Dutch29114.63%01
Gender
Male291146.96%01
Female291153.04%01
Had help completing the survey291116.87%01
Had no help completing the survey291183.13%01
Level 2 Team level
Clan culture174938.245.0629.3847.08
Adhocracy culture174929.244.3620.4236.12
Hierarchy culture174923.273.0321.4632.24
Market culture17499.253.764.1716.56
Team tenure177513.479.193.026.5
Team FTE17750.690.270.160.93
N of team members27782.670.812.005.00
Level 3 Organisational level
N of registered patients29116007.001063.8645346917
Age29117.463.80312
N of employees291146.719.563965

[i] 1 General secondary education, primary vocational education.

2 General secondary education, pre-university education, secondary vocational education.

3 Higher degree of education and university.

Table 2

HLM Models: Summary of the Association between Culture Types and Dimensions of Integrated Care.

Provider knowledge of patientStaff knowledge of patient’s medical historySpecialist knowledge of patient’s medical historySupport for self-directed careSupport for medication and home health managementTest result communication
Odds ratio (95% CI)Odds ratio (95% CI)Odds ratio (95% CI)Odds ratio (95% CI)Odds ratio (95% CI)Odds ratio (95% CI)
Clan1.06
(0.99–1.13)
1.07**
(1.03–1.12)    
0.98  
(0.82–1.17)  
1.09*
(1.02–1.18)  
1.12**
(1.09–1.15)    
1.04    
(0.96–1.13)    
Squared term1.00
(0.99–1.01)
0.98**
(0.98–0.99)    
0.99  
(0.96–1.02)  
1.00  
(0.98–1.02)  
0.98**
(0.97–0.99)    
0.99    
(0.97–1.00)    
Adhocracy0.99
(0.98–1.00)
1.06**
(1.05–1.08)    
1.02  
(0.97–1.08)  
1.01  
(0.98–1.03)  
1.09**
(1.07–1.11)    
1.00    
(1.00–1.01)    
Squared term1.00
(0.99–1.00)
1.00    
(0.99–1.02)    
1.01*
(1.00–1.02)  
0.98*
(0.97–1.00)  
1.02**
(1.01–1.03)    
1.01    
(1.00–1.02)    
Hierarchy1.06
(0.94–1.19)
1.14    
(0.95–1.35)    
1.07  
(0.89–1.29)  
1.08  
(0.86–1.36)  
1.10    
(0.84–1.43)    
1.17**
(1.07–1.28)    
Squared term0.99
(0.96–1.02)
0.96*  
(0.92–1.00)    
0.98  
(0.96–1.01)  
0.98  
(0.94–1.03)  
0.96    
(0.91–1.02)    
0.96**
(0.94–0.98)    
Market0.98
(0.87–1.12)
0.95    
(0.87–1.03)    
0.97  
(0.74–1.27)  
0.95  
(0.81–1.10)  
0.87**
(0.79–0.95)    
1.04    
(0.97–1.12)    
Squared term0.99
(0.96–1.02)
0.98    
(0.97–1.00)    
1.00  
(0.94–1.06)  
0.99  
(0.96–1.03)  
1.00    
(0.98–1.02)    
0.97**
(0.96–0.99)    

[i] * p < .05. ** p < .01.

Notes:

(1) Table summarizes 24 multilevel models. The results of the full models are provided in the technical appendix.

(2) The effects shown are controlled for patient-level covariates (general health rating, age, level of education, origin), team-level covariates (average team tenure, average team FTE, number of members in the team) and centre-level covariates (number of registered patients, organisational maturity (age in years), number of employees).

ijic-19-4-4681-g2.png
Figure 2

Associations between team culture and dimensions of integrated care. A flat line suggests no association between the culture type and dimensions of care integration. An inclining linear line suggests a positive relationship. A declining linear line suggests a negative relationship. A curvilinear line suggests that the relationship is non-linear. If the curve is concave, it suggests that moderate levels of a culture type correlate with highest patient ratings for integrated care. A convex shape suggests that high and low levels of a culture type achieve most optimal ratings.

* p < 0.05.

** p < 0.01.

DOI: https://doi.org/10.5334/ijic.4681 | Journal eISSN: 1568-4156
Language: English
Submitted on: Mar 11, 2019
|
Accepted on: Oct 30, 2019
|
Published on: Dec 20, 2019
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2019 Maike V. Tietschert, Federica Angeli, Arno J.A. Van Raak, Jonathan Clark, Sara J. Singer, Dirk Ruwaard, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.