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Maturity Model for Organizational Research Data Management Services Cover

Maturity Model for Organizational Research Data Management Services

Open Access
|May 2025

Figures & Tables

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Figure 1

Methodology flowchart for establishing a common framework for measuring the maturity of organizational RDM services.

Table 1

Common dimensions in representative RDM service maturity models.

DIMENSIONSRELATED DIVISIONSANDSDCCCOX & VERBAANARL
AwarenessAwarenessCross-unit collaboration
(part of) Culture of data sharing and re-use
Data policyResearch Promotion Division/Research Administration DivisionInstitutional policies and proceduresRDM Policy and Strategy DevelopmentLeadershipLeadership (vision, strategy, culture)
Governance of data access and reuseGovernanceGovernance
BudgetExecutiveFundingCost and budgeting
Business planning and sustainability
ServicesLibrarySupport servicesData Management and Sharing PlansSupport and advice/Data management planning
Managing change and RDM service designServices/Research life cycle support
Data cataloguing and publishing
RDM skills training and consultancyTrainingHuman capital
User needsEvaluationUsers and stakeholders
Information
IT infrastructureIT centerInfrastructureAccess & Storage ManagementTechnological infrastructure
Digital preservation and continuity
Table 2

Common RDM service maturity models in academic institutions.

DIMENSIONSEVALUATION CRITERIAINITIALREPEATABLEDEFINEDMANAGEDOPTIMIZED
AwarenessCooperation status with other departmentsNone/ad hocConcepts sharedCollaborated between related departmentsDepartments related to RDM implementation are visualized institution-wide.Cross-departmental committees are held regularly to share issues.
Data policyPolicy establishment level and implementation statusNone/Partial (*Data preservation policy, etc.)Data policy has been formulated. (Operational procedure not yet implemented/currently being implemented in some departments)Data policy has been formulated and clearly stated operational procedures for each departmentAchievement goals and implementation status for each department are visualizedDiscussions are being held for improvements based on the implementation status of each department
BudgetBudget allocation dispositionNoneYes (for implementation)Yes (for operation and time-limited/discretionary)Yes (for regular operation; already distributed to each department)Yes (for regular operation; allocated based on budget plan)
ServicesStatus of managing servicesAd hocEach department has started providing services that can be realizedCreated and maintained a list of services by the institutionStated the relationships between the services and effectively coordinatedThe service lifecycle is managed based on feedback from users, cost, and risk assessments.
User needsStatus of understanding user needsNone/LimitedOnly some services/specific fields onlySurvey targeting institution-wide usersConducting ongoing/regular surveysSurvey results/items are regularly reviewed based on surveys by other institutions
IT infrastructureIT infrastructure construction statusAd hocCovers only part of some departmentsProviding institution-wide RDM infrastructureService connected between RDM infrastructuresConducted regular reviews of RDM infrastructures
Table 3

List of key performance areas in the Services and IT infrastructure dimensions.

DIMENSIONSKEY PERFORMANCE AREAS
ServicesCreating data management plan
Training in data literacy
Managing Intellectual Property Rights
Storing data
Publishing data
Curating data
Obtaining and citing data
IT infrastructureData storage
Data repository
Data analysis platform
Research information system
Table 4

Example of the question-and-answer options.

QUESTIONANSWER OPTIONS
Has any budget been set aside for IT system costs, personnel costs, etc., related to RDM?1) No
2) Accounted within the operational costs of the responsible department
3) Accounted by the institution’s overall operating costs
4) Accounted by external funds
5) I do not know
Table 5

Overview of the questionnaire survey.

SURVEY TITLESURVEY OF RDM INITIATIVES IN JAPANESE INSTITUTIONS, 2020SURVEY OF RDM INITIATIVES IN JAPANESE INSTITUTIONS, 2022
SummaryRecently, Japanese universities and research institutions are required to formulate data policies and establish a RDM system to appropriately store research data and share them to third parties as necessary. In light of this situation, the Japan Consortium for Open Access Repository (JPCOAR) and the Academic eXchange for Information Environment and Strategy (AXIES) conducted an online questionnaire survey to ascertain the status of RDM initiatives at universities and research institutions in Japan in 2020.Recently, Japanese universities and research institutions are required to formulate data policies and establish a RDM system to appropriately store research data and share them to third parties as necessary. In light of this situation, the Japan Consortium for Open Access Repository (JPCOAR) and the Academic eXchange for Information Environment and Strategy (AXIES) conducted an online questionnaire survey to ascertain the status of RDM initiatives at universities and research institutions in Japan in 2022.
UniverseJapanese universities and research institutionsJapanese universities and research institutions
Sample Size352 valid responses309 valid responses
Date of CollectionNovember 27, 2020, to December 28, 2020November 28, 2022, to December 28, 2022
Sampling ProcedureNon-probability (53.4% limited within the JPCOAR)Non-probability (42.7% limited within the JPCOAR)
Major Survey ItemsBasic information/Understanding user needs/Status of developing data policies/procedures/Status of research data management services/Status of IT infrastructureBasic information/Understanding user needs/Status of developing data policies/procedures/Status of research data management services/Status of IT infrastructure
URLhttps://doi.org/10.34500/SSJDA.1587https://doi.org/10.34500/SSJDA.1588
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Figure 2

Institution sizes distribution (2020 vs 2022).

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Figure 3

Institution types distribution (2020 vs 2022).

Table 6

Response rates of the ‘I don’t know’ options selected among the corresponding variables calculating each maturity level.

DIMENSIONSCORRESPONDING VARIABLE NAMES2020 RESPONSE RATES (QUESTION NO.)2022 RESPONSE RATES (QUESTION NO.)
AwarenessRDM initiative18.5% (Q10)11.0% (Q11)
Stakeholders26.1% (Q13)16.2% (Q16)
Data policyRDM policy existence16.5% (Q11)11.0% (Q12)
RDM procedure existence10.8% (Q12)4.5% (Q13)
BudgetRDM budgetN/A14.9% (Q15)
User NeedsSurvey existence15.3% (Q5)11.3% (Q6)
Survey scale0.9% (Q6)0.0% (Q7)
Future survey plan1.4% (Q9)15.0% (Q10)
ServicesRDM services department26.1% (Q16)3.1% (Q19)
IT infrastructureIT infrastructure status17.8% (Q27)11.7% (Q28)
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Figure 4

Example radar chart visualizing an organizational RDM service maturity in six dimensions.

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Figure 5

Development status of Awareness by institution sizes.

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Figure 6

Development status of Awareness by institution types.

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Figure 7

Development status of Data Policy by institution sizes.

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Figure 8

Development status of Data Policy by institution types.

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Figure 9

Development status of Budget by institution sizes.

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Figure 10

Development status of Budget by institution types.

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Figure 11

Development status of Services by institution sizes.

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Figure 12

Development status of Services by institution types.

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Figure 13

Development status of User Needs by institution sizes.

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Figure 14

Development status of User Needs by institution types.

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Figure 15

Development status of IT infrastructure by institution sizes.

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Figure 16

Development status of IT infrastructure by institution types.

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Figure 17

Secular change in Awareness in 2020 and 2022.

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Figure 18

Secular change in Data Policy in 2020 and 2022.

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Figure 19

Secular change in Services in 2020 and 2022.

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Figure 20

Secular change in User Needs in 2020 and 2022.

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Figure 21

Secular change in IT infrastructure in 2020 and 2022.

Language: English
Submitted on: Dec 24, 2024
Accepted on: May 6, 2025
Published on: May 22, 2025
Published by: Ubiquity Press
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year

© 2025 Yasuyuki Minamiyama, Ui Ikeuchi, Kosuke Tanabe, Kenji Yuki, Kazuhiro Hayashi, Takaaki Aoki, published by Ubiquity Press
This work is licensed under the Creative Commons Attribution 4.0 License.