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Using the Servqual Model to Assess Service Quality of Internet Service Providers: Evidence from Jordan Cover

Using the Servqual Model to Assess Service Quality of Internet Service Providers: Evidence from Jordan

Oradea Journal of Business and Economics
Volume 8 (2023): Issue 1 (March 2023)
By:  and    
Open Access
|Mar 2023
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DOI: https://doi.org/10.47535/1991ojbe165 | Journal eISSN: 2501-3599
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Language: English
Published on: Mar 17, 2023
Published by: University of Oradea Publishing House
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Keywords:
SERVQUAL,
service quality,
expectations,
perceptions,
Internet service providers,
Jordan
Related subjects:
Business and economics,
Political economics,
Economic policy,
Business management,
Business management, other,
Management accounting, financial controlling, cost calculation, investment,
Finance

© 2023 Omar Salem, Marietta Kiss, published by University of Oradea Publishing House
This work is licensed under the Creative Commons Attribution-NonCommercial 4.0 License.

Volume 8 (2023): Issue 1 (March 2023)
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