Impact of perceived organisational support and organisational politics on employee performance: The mediating role of work engagement of nursing officers in Sri Lankan hospitals

Sri Lankan health sector comprises Government hospitals where nursing officers play a key role. Research studies mention that the job of healthcare workers is undoubtedly very challenging and demanding in today’s context. Organisational support and organisational politics need to be focused to encourage nursing officers’ engagement in work activities. Since this study is significant in several ways, this study aims to determine whether work engagement mediates the relationship between perceived organisational support, organisational politics and employee performance. The literature review of this study has focused on relationships and hypotheses among study variables. A causal research design has been primarily adopted in this study. The sample size for this study was 1010. Data were collected primary data using a well- designed questionnaire. The Data analysis of this study is based on PLS-SEM and both reflective and mediating measurement and structural models. Reflective mediatory measurement was assessed using indicator reliability, internal consistency reliability, convergent and divergent validity. The reflective mediatory structural model was based on path coefficients, quality criteria and predictive power, using SmartPLS. The findings of this study revealed that all three paths between perceived organisational support and employee performance, perceived organisational support & work engagement, work engagement and employee performance are significant. And all three paths between organisational politics & employee performance, organisational politics & work engagement, work engagement & employee performance are significant. Study can be concluded that work engagement partially mediates between (i) perceived organisational support and employee performance; (ii) organisational politics and employee performance of nursing officers in Sri Lankan hospitals. Thus, the Sri Lankan government and the policy makers need to pay attention to perceived organisational support and organisational politics to influence both work engagement and employee performance.