Impact of Customer Relationship Management Practices on Revisit Intention of Local Guests in the Sri Lankan Hotel Industry
By: J.A.S.C. Jayasinghe and A.D.S. Lakmali
Open Access
|Jan 2017DOI: https://doi.org/10.4038/nsbmjm.v3i1.42 | Journal eISSN: 2513-2202
Language: English
Page range: 98 - 118
Published on: Jan 31, 2017
Published by: National School of Business Management
In partnership with: Paradigm Publishing Services
Keywords:
© 2017 J.A.S.C. Jayasinghe, A.D.S. Lakmali, published by National School of Business Management
This work is licensed under the Creative Commons License.