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Keys to Effective Listening and Presenting: An Action Plan Cover

Keys to Effective Listening and Presenting: An Action Plan

Open Access
|Jul 2014

Abstract

This is a review article on keys to effective listening and presenting skills which have been identified as two main skills to be improved for effective communication. Accordingly, the article focusses first on listening skills; importance, barriers for effective listening, and keys to improve listening skills. It then moves towards presenting skills while discussing key guidelines to improve verbal, non-verbal and para-verbal aspects of an effective presentation. Finally, this paper proposes an action plan for three months in order to improve these skills in a pragmatic way.

Language: English
Page range: 33 - 48
Published on: Jul 1, 2014
Published by: Department of Human Resource Management, University of Kelaniya
In partnership with: Paradigm Publishing Services

© 2014 T.D. Weerasinghe, T.J.R. Thisera, published by Department of Human Resource Management, University of Kelaniya
This work is licensed under the Creative Commons License.