
Organizational Cynicism and Job Performance in the Rubber Manufacturing Industry
Abstract
Negative attitudes and mistrust of the organization are hallmarks of organizational cynicism, a common problem in the workplace. Employee behaviour and results have been found to be related to organizational cynicism. With an emphasis on the particular circumstances of the Seethawaka BOI Zone, this study attempts to investigate how organizational cynicism impacts the work performance of operational-level workers in the rubber manufacturing sector. The relationship between organizational cynicism and work performance in the Sri Lankan setting is not well understood, both empirically and theoretically. Thus, the study revolves around the research question of the impact of organizational cynicism on operational-level workers' job performance in the Seethawaka Zone rubber manufacturing industry.170 operational level workers in the Seethawaka Zone rubber manufacturing sector make up the research sample. Data was gathered using standard questionnaires, and the SPSS 25 software package was used to analyze data. The analysis contributes to the body of knowledge about work performance and organizational cynicism, providing a basis for comprehending these concepts in the context of the rubber manufacturing industry. The characteristics of organizational cynicism that have the most effects on the work performance of operational-level employees who are essential to the manufacturing process. The results of this study provide managers and organizational leaders with useful information on what causes or lessens organizational cynicism in operational-level staff members. Furthermore, the study advances scholarly knowledge of the relationship between work performance and organizational attitudes in the context of the rubber manufacturing sector. The ultimate goal of this research is to provide guidance for strategies aimed at enhancing workplace culture, employee engagement, and, ultimately, job performance in the Seethawaka Zone rubber manufacturing industry. Organizations can improve employee productivity and general well-being by addressing the effects of organizational cynicism.
© 2025 T. M. S. U. Keerthirathne, V. M. Gunasekara, published by Department of Human Resource Management, University of Kelaniya
This work is licensed under the Creative Commons Attribution 4.0 License.