A Modular approach to Customer Satisfaction in Relation to Service Quality
Open Access
|Dec 2011Authors
Chaminda Chiran Jayasundara
Senior Assistant Librarian, University of Colombo
DOI: https://doi.org/10.4038/jula.v15i1.3188 | Journal eISSN: 2579-2253
Language: English
Page range: 23 - 82
Published on: Dec 1, 2011
Published by: University Librarians Association of Sri Lanka
In partnership with: Paradigm Publishing Services
Keywords:
© 2011 Chaminda Chiran Jayasundara, published by University Librarians Association of Sri Lanka
This work is licensed under the Creative Commons License.