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The Moderating Role of Fintech App Usage in Lower-Income Households in Malaysia: A Financial Well-Being Roadmap Cover

The Moderating Role of Fintech App Usage in Lower-Income Households in Malaysia: A Financial Well-Being Roadmap

Open Access
|Dec 2023

Abstract

In Malaysia, the B40 group represents households with a monthly income below MYR4,850 (USD1,093), constituting the lowest 40% of earners facing economic challenges. Amid rising living costs and employment instability, managing finances becomes crucial. Fintech apps, known for accessibility and convenience, offer various financial services. A cluster sampling strategy was used to identify 1,948 B40 households from across Peninsular and East Malaysia to serve as the study’s sample population. The data was obtained through a cross-sectional study then scrutinised via SEM-PLS. This study aims to determine factors such as locus of control, financial knowledge, and financial behaviour concerning the usage of fintech apps that impact the financial well-being of Malaysian B40 households. The study findings indicate a significant positive correlation between an individual’s Financial Knowledge and Locus of Control toward Malaysia B40 Financial Well-Being. The study suggests that Financial Behaviour partially mediates the relationship between Financial Knowledge, Locus of Control, and Financial Well-Being. The study also indicates that Fintech App Use moderates the relationship between Financial Knowledge, Locus of Control, and Financial Well-Being. The present study contributes to the theoretical understanding of financial well-being by investigating the mediating and moderating factors influencing this construct.

DOI: https://doi.org/10.36544/irfc.2023.8-2.1 | Journal eISSN: 2508-464X | Journal ISSN: 2508-3155
Language: English
Page range: 1 - 20
Submitted on: Aug 8, 2023
Accepted on: Dec 4, 2023
Published on: Dec 30, 2023
Published by: International Academy of Financial Consumers
In partnership with: Paradigm Publishing Services

© 2023 Mohamad Fazli Sabri, Siti Shazwani Ahmad Suhaimi, Nur Shuhamin Nazuri, Amirah Shazana Magli, Nik Ahmad Suffian Burhan, Mohd. Amim Othman, published by International Academy of Financial Consumers
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.