Abstract
Profitability can be defined as the positive result obtained by an entity that operates for profit, through the efficient use of material, financial and human resources, in a way that allows it to carry out the activity in optimal conditions for financiers, employees and business partners but mainly to ensure its future performance. There is a direct correlation between the level of performance of economic entities in an economy and its well-being. The stable long-term profitability recognizes an economic entity’s value through performance and efficiency. This paper aims to study the role of quality management in obtaining profitability. In this sense, we conducted a study in a company in Arad, and we calculated specific efficiency indicators from the quality perspective.