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Shaping the Competencies and Behaviour of the Insurance Companies’ Employees in the Process of Creating the Relations with Customers Cover

Shaping the Competencies and Behaviour of the Insurance Companies’ Employees in the Process of Creating the Relations with Customers

Folia Oeconomica Stetinensia
Volume 11 (2012): Issue 1 (December 2012)
By:   
Open Access
|Mar 2013
Authors

Authors

DOI: https://doi.org/10.2478/v10031-012-0014-9 | Journal eISSN: 1898-0198 | Journal ISSN: 1730-4237
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Language: English
Page range: 140 - 151
Published on: Mar 15, 2013
Published by: University of Szczecin
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Keywords:
employee’s competences,
relations with clients,
satisfaction of insurance companies’ clients
Related subjects:
Business and economics,
Political economics,
Political economics, other

© 2013 Andrzej Grzebieniak, published by University of Szczecin
This work is licensed under the Creative Commons License.

Volume 11 (2012): Issue 1 (December 2012)
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