Assessment of Service Quality in Public Transport Using an Underperformance Approach: A Case Study of Constantine, Algeria
By: Abdelaziz Kahlouche, Rachid Chaib and Sami Debbabi
Authors
Abdelaziz Kahlouche
abdelaziz.kahlouche@umc.edu.dz
Laboratory of Transport Engineering and Environment, Department of Transport Engineering, Frères Mentouri Constantine1 University, Constantine, Algeria
Rachid Chaib
Laboratory of Transport Engineering and Environment, Department of Transport Engineering, Frères Mentouri Constantine1 University, Constantine, Algeria
Sami Debbabi
Territory Planning Research Center (CRAT) Zouaghi Slimane Campus, Constantine, Algeria
Language: English
Page range: 63 - 72
Published on: Feb 21, 2026
Published by: Transport and Telecommunication Institute
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
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© 2026 Abdelaziz Kahlouche, Rachid Chaib, Sami Debbabi, published by Transport and Telecommunication Institute
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.