Perspectives of Banking Network Branches and the Effects of Reducing Territorial Presence in the Banking System

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DOI: https://doi.org/10.2478/tjeb-2025-0011 | Journal eISSN: 2286-0991
Language: English
Page range: 199 - 220
Published on: May 25, 2026
Published by: West University of Timisoara
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year
Related subjects:
© 2026 Mugurel Petre Podaru, Dragoş-Daniel Dendrino, Mădălina-Ioana Moncea, Răzvan Cătălin Dobrea, published by West University of Timisoara
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.