Alvero, A.M., Bucklin, B.R. and Austin, J. (2001), “An objective review of the effectiveness and essential characteristics of performance feedback in organizational settings (1985-1998)”, Journal of Organizational Behavior Management, Vol. 21 No. 1, pp. 3–29.10.1300/J075v21n01_02
Anderson, K.J. and Leaper, C. (1998), “Meta-analyses of gender effects on conversational interruption: Who, what, when, where, and how”, Sex Roles, Vol. 39 No. 3–4, pp. 225–252.10.1023/A:1018802521676
Aries, E. (1976), “Interaction patterns and themes of male, female, and mixed groups”, Small Group Behavior, Vol. 7 No. 1, pp. 7–18.10.1177/104649647600700102
Brouwer, D., Gerritsen, M. and De Haan, D. (1979), “Speech differences between women and men on the wrong track?”, Language in Society, Vol. 8 No. 1, pp. 33–50.10.1017/S0047404500005935
Buhrmester, M., Kwang, T. and Gosling, S.D. (2011), “Amazon’s Mechanical Turk: A new source of inexpensive, yet high-quality, data?”, Perspectives on Psychological Science, Vol. 6 No. 1, pp. 3–5.10.1177/1745691610393980
Carli, L.L. (1989), “Gender differences in interaction style and influence.”, Journal of Personality and Social Psychology, Vol. 56 No. 4, p. 565.10.1037/0022-3514.56.4.565
Carli, L.L. (2001), “Assertiveness”, in Worell, J. (Ed.), Encyclopedia of Women and Gender: Sex Similarities and Differences and the Impact of Society on Gender, Academic Press, San Diego, CA.
Carli, L.L. (2016), “Gender issues in workplace groups: Effects of gender and communication style on social influence”, in Barrett, M. and Davidson, M.J. (Eds.), Gender and Communication at Work, Routledge, London, England, pp. 69–83.
Carli, L.L. and Bukatko, D. (2000), “Gender, communication, and social influence: A developmental perspective”, The Developmental Social Psychology of Gender, pp. 295–332.
Cawley, B.D., Keeping, L.M. and Levy, P.E. (1998), “Participation in the performance appraisal process and employee reactions: A meta-analytic review of field investigations.”, Journal of Applied Psychology, Vol. 83 No. 4, p. 615.10.1037/0021-9010.83.4.615
Colquitt, J.A., Conlon, D.E., Wesson, M.J., Porter, C.O. and Ng, K.Y. (2001), “Justice at the millennium: a meta-analytic review of 25 years of organizational justice research.”, Journal of Applied Psychology, Vol. 86 No. 3, p. 425.10.1037/0021-9010.86.3.425
Cook, J. and Crossman, A. (2004), “Satisfaction with performance appraisal systems: a study of role perceptions”, Journal of Managerial Psychology, Vol. 19 No. 5, pp. 526–541.10.1108/02683940410543605
DeNisi, A. and Smith, C.E. (2014), “Performance appraisal, performance management, and firm-level performance: A review, a proposed model, and new directions for future research”, Academy of Management Annals, Vol. 8 No. 1, pp. 127–179.10.5465/19416520.2014.873178
DeNisi, A.S. and Murphy, K.R. (2017), “Performance appraisal and performance management: 100 years of progress?”, Journal of Applied Psychology, Vol. 102 No. 3, p. 421.
Dindia, K. and Allen, M. (1992), “Sex differences in self-disclosure: A meta-analysis.”, Psychological Bulletin, Vol. 112 No. 1, p. 106.10.1037/0033-2909.112.1.106
Goman, C.K. (2016), “Gender differences in communication is your communication style dictated by your gender”, Personal Excel Essent, Vol. 21, pp. 7–8.
Grant, A.M. (2007), “Relational job design and the motivation to make a prosocial difference”, Academy of Management Review, Vol. 32 No. 2, pp. 393–417.10.5465/amr.2007.24351328
Greller, M.M. (1978), “The nature of subordinate participation in the appraisal interview”, Academy of Management Journal, Vol. 21 No. 4, pp. 646–658.10.2307/255705
Gutierrez-Wirsching, S., Mayfield, J., Mayfield, M. and Wang, W. (2015), “Motivating language as a mediator between servant leadership and employee outcomes”, Management Research Review, Vol. 38 No. 12, pp. 1234–1250.10.1108/MRR-01-2014-0009
Hall, J.A. and Braunwald, K.G. (1981), “Gender cues in conversations.”, Journal of Personality and Social Psychology, Vol. 40 No. 1, p. 99.10.1037/0022-3514.40.1.99
Holmes, W.T. (2012), “The motivating language of principals: A sequential transformative strategy”. House, R.J. (1971), “A path goal theory of leader effectiveness”, Administrative Science Quarterly, pp. 321–339.
Iqbal, S. and Kureshi, N. (2016), “Dissatisfaction With Performance Management System In A Bank; Possible Reasons And Remedies”, Journal of Strategy and Performance Management, Vol. 4 No. 1, p. 4.
Johnson, C., Clay-Warner, J. and Funk, S.J. (1996), “Effects of authority structures and gender on interaction in same-sex task groups”, Social Psychology Quarterly, pp. 221–236.10.2307/2787020
Komaki, J., Barwick, K.D. and Scott, L.R. (1978), “A behavioral approach to occupational safety: pinpointing and reinforcing safe performance in a food manufacturing plant.”, Journal of Applied Psychology, Vol. 63 No. 4, p. 434.10.1037/0021-9010.63.4.434
Kuvaas, B. (2006), “Performance appraisal satisfaction and employee outcomes: mediating and moderating roles of work motivation”, The International Journal of Human Resource Management, Vol. 17 No. 3, pp. 504–522.10.1080/09585190500521581
Locke, E.A. and Latham, G.P. (2002), “Building a practically useful theory of goal setting and task motivation: A 35-year odyssey.”, American Psychologist, Vol. 57 No. 9, p. 705.10.1037/0003-066X.57.9.705
Madlock, P.E. and Sexton, S.C.W. (2015), “An application of motivating language theory in Mexican organizations”, International Journal of Business Communication, Vol. 52 No. 3, pp. 255–272.10.1177/2329488415572783
Mayfield, J. and Mayfield, M. (2009), “The role of leader motivating language in employee absenteeism”, The Journal of Business Communication (1973), Vol. 46 No. 4, pp. 455–479.10.1177/0021943609338665
Mayfield, J. and Mayfield, M. (2012), “The relationship between leader motivating language and self-efficacy: A partial least squares model analysis”, The Journal of Business Communication (1973), Vol. 49 No. 4, pp. 357–376.10.1177/0021943612456036
Mayfield, J. and Mayfield, M. (2016), “The diffusion process of strategic motivating language: An examination of the internal organizational environment and emergent properties”, International Journal of Business Communication, p. 2329488416629093.
Mayfield, J., Mayfield, M. and Kopf, J. (1995), “Motivating language: Exploring theory with scale development”, The Journal of Business Communication (1973), Vol. 32 No. 4, pp. 329–344.10.1177/002194369503200402
Mayfield, J., Mayfield, M. and Kopf, J. (1998), “The effects of leader motivating language on subordinate performance and satisfaction”, Human Resource Management: Published in Cooperation with the School of Business Administration, The University of Michigan and in Alliance with the Society of Human Resources Management, Vol. 37 No. 3–4, pp. 235–248.10.1002/(SICI)1099-050X(199823/24)37:3/4<235::AID-HRM6>3.0.CO;2-X
Mayfield, J., Mayfield, M. and Sharbrough, W.C. (2015), “Strategic vision and values in top leaders’ communications: Motivating language at a higher level”, International Journal of Business Communication, Vol. 52 No. 1, pp. 97–121.10.1177/2329488414560282
Meinecke, A.L., Lehmann-Willenbrock, N. and Kauffeld, S. (2017), “What happens during annual appraisal interviews? How leader–follower interactions unfold and impact interview outcomes.”, Journal of Applied Psychology, Vol. 102 No. 7, p. 1054.10.1037/apl0000219
Miller, K. (2013), “Organizational emotions and compassion at work”, The SAGE Handbook of Organizational Communication: Advances in Theory, Research, and Methods, pp. 569–587.
Parker, S.K. (2014), “Beyond motivation: Job and work design for development, health, ambidexterity, and more”, Annual Review of Psychology, Vol. 65, pp. 661–691.10.1146/annurev-psych-010213-115208
Parker, S.K., Wall, T.D. and Cordery, J.L. (2001), “Future work design research and practice: Towards an elaborated model of work design”, Journal of Occupational and Organizational Psychology, Vol. 74 No. 4, pp. 413–440.10.1348/096317901167460
Peer, E., Vosgerau, J. and Acquisti, A. (2014), “Reputation as a sufficient condition for data quality on Amazon Mechanical Turk”, Behavior Research Methods, Vol. 46 No. 4, pp. 1023–1031.10.3758/s13428-013-0434-y
Piliavin, J.A. and Martin, R.R. (1978), “The effects of the sex composition of groups on style of social interaction”, Sex Roles, Vol. 4 No. 2, pp. 281–296.10.1007/BF00287507
Ross, J., Irani, L., Silberman, M.S., Zaldivar, A. and Tomlinson, B. (2010), “Who Are the Crowdworkers?: Shifting Demographics in Mechanical Turk”, CHI ’10 Extended Abstracts on Human Factors in Computing Systems, ACM, New York, NY, USA, pp. 2863–2872.10.1145/1753846.1753873
Sayers, F. and Sherblom, J. (1987), “Qualification in male language as influenced by age and gender of conversational partner.”, Communication Research Reports, Vol. 4 No. 1.
Sharbrough, W.C., Simmons, S.A. and Cantrill, D.A. (2006), “Motivating language in industry: Its impact on job satisfaction and perceived supervisor effectiveness”, The Journal of Business Communication (1973), Vol. 43 No. 4, pp. 322–343.10.1177/0021943606291712
Sulzer Azaroff, B. (1980), “Behavioral ecology and accident prevention”, Journal of Organizational Behavior Management, Vol. 2 No. 1, pp. 11–44.10.1300/J075v02n01_02
Sun, P.-C., Yang, D.-L., Liao, W.-J. and Wang, S.-M. (2008), “The impacts of motivating language on subordinates’ attitudes and performance: The moderating effect of leader-member exchange”, International Conference on Business and Information, Seoul, South Korea.
Tajfel, H., Turner, J.C., Austin, W.G. and Worchel, S. (1979), “An integrative theory of intergroup conflict”, Organizational Identity: A Reader, pp. 56–65.
Taylor, M.S., Tracy, K.B., Renard, M.K., Harrison, J.K. and Carroll, S.J. (1995), “Due process in performance appraisal: A quasi-experiment in procedural justice”, Administrative Science Quarterly, pp. 495–523.10.2307/2393795
Wang, C.-W., Hsieh, C.-T., Fan, K.-T. and Menefee, M.L. (2009), “Impact of motivating language on team creative performance”, Journal of Computer Information Systems, Vol. 50 No. 1, pp. 133–140.
Wheelan, S.A. and Verdi, A.F. (1992), “Differences in male and female patterns of communication in groups: A methodological artifact?”, Sex Roles, Vol. 27 No. 1–2, pp. 1–15.10.1007/BF00289651
Zorn, T.E. and Ruccio, S.E. (1998), “The use of communication to motivate college sales teams”, The Journal of Business Communication (1973), Vol. 35 No. 4, pp. 468–499.10.1177/002194369803500403