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The Impact of AI along the Customer Journey Mapping: How AI Agents are Changing Customer Journey

Open Access
|Jul 2025

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Language: English
Page range: 1088 - 1102
Published on: Jul 24, 2025
Published by: Bucharest University of Economic Studies
In partnership with: Paradigm Publishing Services
Publication frequency: 1 times per year

© 2025 Steliana Vasileva, published by Bucharest University of Economic Studies
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.