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The role of the emotional intelligence in the relationship between medical personnel and the patient Cover

The role of the emotional intelligence in the relationship between medical personnel and the patient

Proceedings of the International Conference on Business Excellence
Volume 13 (2019): Issue 1 (May 2019)
By: Nicoleta Chicu,  Alecxandrina Deaconu and  Lavinia Rasca  
Open Access
|Nov 2019

Authors

Nicoleta Chicu

chicu_nicoleta@yahoo.com

The Bucharest University of Economic Studies, Bucharest, Romania

Alecxandrina Deaconu

alecxandrinadeaconu@gmail.com

The Bucharest University of Economic Studies, Bucharest, Romania

Lavinia Rasca

laviniar@asebuss.ro

The Institute for Business Administration in Bucharest, Bucharest, Romania
DOI: https://doi.org/10.2478/picbe-2019-0060 | Journal eISSN: 2558-9652
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Language: English
Page range: 673 - 686
Published on: Nov 29, 2019
Published by: Bucharest University of Economic Studies
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
Keywords:
Emotional Intelligence,
Medical Services,
Patient Satisfaction
Related subjects:
Business and economics,
Political economics,
Political economics, other,
Business management,
Business management, other,
Industrial chemistry,
Energy harvesting and conversion

© 2019 Nicoleta Chicu, Alecxandrina Deaconu, Lavinia Rasca, published by Bucharest University of Economic Studies
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

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