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Improvements in business operations and customer experience through data science and Artificial Intelligence Cover

Improvements in business operations and customer experience through data science and Artificial Intelligence

Proceedings of the International Conference on Business Excellence
Volume 12 (2018): Issue 1 (May 2018)
By: Cristian-Constantin Popescu  
Open Access
|Jun 2018

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DOI: https://doi.org/10.2478/picbe-2018-0072 | Journal eISSN: 2558-9652
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Language: English
Page range: 804 - 815
Published on: Jun 15, 2018
Published by: Bucharest University of Economic Studies
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
Keywords:
Online Reputation Management,
Artificial Intelligence,
Big Data,
Text Analytics,
Customer Experience,
insights,
competitive reporting,
data-driven decisions
Related subjects:
Business and economics,
Political economics,
Political economics, other,
Business management,
Business management, other,
Industrial chemistry,
Energy harvesting and conversion

© 2018 Cristian-Constantin Popescu, published by Bucharest University of Economic Studies
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

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