Fig. 1:

Fig. 2:

Fig. 3:

Results of hypothesis testing in the direct effect and indirect effect_
| Effect | Beta | SE | T value | P value | LLCI | ULCI | f2 | Results |
|---|---|---|---|---|---|---|---|---|
| DCAP -> DLCAP | –0.161 | –0.127 | 1.120 | 0.131 | –0.248 | 0.235 | 1.021 | Not supported |
| LCAP -> DLCAP | 0.317 | 0.307 | 52.270 | 0.012 | 0.090 | 0.542 | 3.017 | Supported |
| OCAP -> DLCAP | 0.129 | 0.131 | 1.715 | 0.043 | –0.254 | –0.007 | 1.003 | Supported |
| DIND -> DLCAP | –0.291 | –0.281 | 2.383 | 0.009 | –0.495 | –0.098 | 0.263 | Supported |
| LCAP -> DIND -> DLCAP | 0.278 | 0.116 | 2.387 | 0.017 | 0.058 | 0.511 | 0.278 | Complimentary mediation |
| OCAP -> DIND -> DLCAP | 0.021 | 0.012 | 1.838 | 0.066 | 0.005 | 0.057 | 0.021 | Indirect effect |
Reflective measurement model: Factor loadings, CR, and AVE_
| Construct | Construct | Loadings | CR | AVE | |
|---|---|---|---|---|---|
| LCAP | Digital expertise (DE) | COM1 | 0.820 | 0.924 | 0.634 |
| COM2 | 0.830 | ||||
| COM3 | 0.822 | ||||
| COM4 | 0.815 | ||||
| CAP10 | 0.790 | ||||
| CAP11 | 0.788 | ||||
| CAP12 | 0.713 | ||||
| Skill acquisition (SA) | COM5 | 0.775 | 0.932 | 0.577 | |
| COM6 | 0.786 | ||||
| COM7 | Delete | ||||
| COM8 | 0.706 | ||||
| COM9 | 0.751 | ||||
| COM10 | 0.716 | ||||
| COM11 | Delete | ||||
| COM12 | 0.787 | ||||
| COM13 | 0.757 | ||||
| COM14 | 0.802 | ||||
| COM15 | 0.774 | ||||
| COM16 | 0.736 | ||||
| Trust and commitment (TC) | CAP1 | 0.819 | 0.908 | 0.665 | |
| CAP2 | 0.854 | ||||
| CAP3 | 0.789 | ||||
| CAP4 | 0.832 | ||||
| CAP5 | 0.782 | ||||
| CAP6 | Delete | ||||
| Data driven (DD) | CAP7 | 0.870 | 0.930 | 0.690 | |
| CAP8 | 0.853 | ||||
| CAP9 | 0.846 | ||||
| CAP13 | 0.827 | ||||
| CAP14 | 0.812 | ||||
| CAP15 | 0.772 | ||||
| CAP16 | Delete | ||||
| OCAP | Flexible organization (FO) | SRU1 | Delete | 0.918 | 0.585 |
| SRU2 | 0.760 | ||||
| SRU3 | 0.757 | ||||
| SRU4 | 0.697 | ||||
| SRU6 | 0.788 | ||||
| SRU9 | 0.775 | ||||
| SRU10 | 0.773 | ||||
| SRU13 | 0.786 | ||||
| SRU14 | Delete | ||||
| STA7 | 0.777 | ||||
| STA8 | Delete | ||||
| Agile and collaboration (AC) | STA1 | 0.705 | 0.923 | 0.573 | |
| STA2 | 0.803 | ||||
| STA3 | 0.766 | ||||
| STA4 | 0.713 | ||||
| STA5 | 0.773 | ||||
| STA6 | 0.719 | ||||
| STA9 | 0.748 | ||||
| STA10 | 0.785 | ||||
| STA11 | 0.795 | ||||
| Exploitation (EX) | STA12 | 0.788 | 0.909 | 0.625 | |
| STA13 | 0.818 | ||||
| STA14 | 0.803 | ||||
| STA15 | 0.796 | ||||
| STA16 | 0.764 | ||||
| SRU8 | 0.776 | ||||
| Policy and finance (PF) | SRU5 | 0.811 | 0.923 | 0.668 | |
| SRU7 | 0.838 | ||||
| SRU11 | 0.801 | ||||
| SRU12 | 0.822 | ||||
| SRU15 | 0.815 | ||||
| SRU16 | 0.815 | ||||
| DCAP | Emerging technology (ET) | TE1 | 0.983 | 0.881 | 0.596 |
| TE2 | 0.977 | ||||
| TE3 | 0.932 | ||||
| TE4 | 0.863 | ||||
| TE5 | 0.847 | ||||
| Automation (AU) | TA1 | 0.843 | 0.917 | 0.688 | |
| TA2 | 0.867 | ||||
| TA3 | 0.884 | ||||
| TA4 | 0.873 | ||||
| TA5 | 0.813 | ||||
| Connectivity (CO) | TC1 | 0.746 | 0.921 | 0.625 | |
| TC2 | 0.974 | ||||
| TC3 | 0.943 | ||||
| TC4 | 0.875 | ||||
| TC5 | 0.991 | ||||
| TC6 | 0.981 | ||||
| TC7 | 0.812 | ||||
| Digital access (DA) | TD1 | 0.831 | 0.912 | 0.568 | |
| TD2 | 0.980 | ||||
| TD3 | 0.858 | ||||
| TD4 | 0.933 | ||||
| TD5 | 0.861 | ||||
| TD6 | Delete | ||||
| TD7 | 0.841 | ||||
| TD8 | Delete |
Respondents’ demographics_
| Organisation type | Frequency | Percentage (%) |
|---|---|---|
| Developer | 56 | 16.42 |
| Consultant | 72 | 21.11 |
| Contractor (SMEs/Big Firm) | 136 | 39.88 |
| Local authority | 24 | 7.04 |
| Suppliers | 14 | 4.11 |
| Others | 39 | 11.43 |
| Management position | Frequency | Percentage (%) |
| Top Management | 86 | 25.22 |
| Supervisory Management | 189 | 55.42 |
| Frontline Management | 66 | 19.35 |
| Years of experience | Frequency | Percentage (%) |
| <3 years | 135 | 39.58 |
| 3–5 years | 80 | 23.46 |
| 6–10 years | 64 | 18.76 |
| 11–15 years | 30 | 8.79 |
| >15 years | 32 | 9.38 |
Discriminant validity: HTMT criterion (2015)_
| AC | AU | CO | DA | DD | DE | DLCAP | DIND | ET | EX | FO | PF | SA | TC | DCAP × LCAP | DCAP × OCAP | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AC | ||||||||||||||||
| AU | 0.07 | |||||||||||||||
| CO | 0.06 | 0.72 | ||||||||||||||
| DA | 0.06 | 0.87 | 0.89 | |||||||||||||
| DD | 0.64 | 0.18 | 0.12 | 0.11 | ||||||||||||
| DE | 0.72 | 0.10 | 0.05 | 0.06 | 0.72 | |||||||||||
| DLCAP | 0.08 | 0.09 | 0.07 | 0.08 | 0.14 | 0.05 | ||||||||||
| DIND | 0.53 | 0.06 | 0.03 | 0.04 | 0.47 | 0.86 | 0.10 | |||||||||
| ET | 0.06 | 0.77 | 0.85 | 0.84 | 0.05 | 0.09 | 0.06 | 0.06 | ||||||||
| EX | 0.66 | 0.17 | 0.11 | 0.11 | 0.78 | 0.65 | 0.11 | 0.47 | 0.08 | |||||||
| FO | 0.61 | 0.13 | 0.07 | 0.08 | 0.84 | 0.84 | 0.08 | 0.61 | 0.07 | 0.81 | ||||||
| PF | 0.72 | 0.11 | 0.07 | 0.07 | 0.59 | 0.56 | 0.09 | 0.39 | 0.05 | 0.52 | 0.57 | |||||
| SA | 0.84 | 0.13 | 0.08 | 0.11 | 0.53 | 0.68 | 0.07 | 0.51 | 0.08 | 0.71 | 0.66 | 0.86 | ||||
| TC | 0.73 | 0.18 | 0.08 | 0.10 | 0.69 | 0.58 | 0.09 | 0.45 | 0.05 | 0.81 | 0.74 | 0.55 | 0.64 | |||
| DCAP × LCAP | 0.05 | 0.08 | 0.04 | 0.05 | 0.09 | 0.05 | 0.03 | 0.03 | 0.06 | 0.05 | 0.07 | 0.03 | 0.04 | 0.05 | ||
| DCAP × OCAP | 0.06 | 0.05 | 0.07 | 0.06 | 0.11 | 0.04 | 0.03 | 0.02 | 0.06 | 0.03 | 0.04 | 0.04 | 0.04 | 0.03 | 0.80 |
Quadratic effect test by higher order polynomial fitting_
| Beta coefficient (β) | SE | T value | P value | |
|---|---|---|---|---|
| QE (LCAP) -> DIND | –0.050 | 0.025 | 1.993 | 0.123 |
| QE (OCAP) -> DIND | 0.024 | 0.018 | 1.336 | 0.091 |
| QE (DIND) -> DLCAP | –0.090 | 0.057 | 1.583 | 0.057 |
| QE (DCAP) -> DLCAP | 0.074 | 0.058 | 1.281 | 0.100 |
Gaussion Capola approach for HoC_
| Beta coefficient (β) | SE | T value | P value | |
|---|---|---|---|---|
| GC (LCAP) -> DIND | –0.439 | 0.162 | 2.704 | 0.103 |
| GC (OCAP) -> DIND | 0.092 | 0.093 | 0.980 | 0.164 |
| GC (DIND) -> DLCAP | –0.265 | 0.176 | 1.504 | 0.066 |
| GC (DCAP) -> DLCAP | 0.115 | 0.748 | 0.154 | 0.439 |
Univariate normality for LoC_
| Excess kurtosis | Skewness | |
|---|---|---|
| DIND | 1.036 | –0.656 |
| DCAP | 4.041 | –0.985 |
| LCAP | 1.939 | –0.711 |
| DLCAP | 0.815 | 0.054 |
| OCAP | 1.992 | –0.699 |