Have a personal or library account? Click to login
Relationships between Personal Characteristics, Job Satisfaction and Organisational Behaviour of Work Team Members and the Role of Organisational Agility Maturity Cover

Relationships between Personal Characteristics, Job Satisfaction and Organisational Behaviour of Work Team Members and the Role of Organisational Agility Maturity

Open Access
|Feb 2026

References

  1. Abun, D., Javier, J.P.G., Gamponia, J.I.B., Magallanes, T., & Julian, F.P. (2022). The effect of employees´ computer and internet self-efficacy on job satisfaction. International journal of research in business and social science, 11(3), 130–140. https://doi.org/10.20525/ijrbs.v11i3.1727
  2. Ackermann, M., Schell, S., & Kopp, S. (2021). How Mercedes-Benz addresses digital transformation using Holacracy. Journal of Organizational Change Management, 34(7), 1285–1299. https://doi.org/10.1108/JOCM-12-2020-0395
  3. Ariyabuddhiphongs, V., & Marican, S. (2015). Big Five Personality Traits and Turnover Intention Among Thai Hotel Employees. International Journal of Hospitality and Tourism Administration, 16(4). 355–375. https://doi.org/10.1080/15256480.2015.1090257
  4. Bakotic, D. (2016). Relationship between job satisfaction and organisational performance. Economic Research-Ekonomska Istrazivanja, 29(1). 118–130. 10.1080/1331677X.2016.1163946
  5. Beaton, D.E, Bombardier, C., Guillemin, F., & Ferraz, M.B. (2000). Guidelines for the process of cross-cultural adaptation of self-report measures. Spine, 25(24), 3186–3191. https://doi.org/10.1097/00007632-200012150-00014
  6. Beck, K. (2001). Agile Manifesto. Manifesto for Agile Software Development. https://agilemanifesto.org
  7. Bowling, N.A., Beehr, T. A., Wagner, S.H., & Libkuman, T.M. (2005). Adaptation-Level Theory, Opponent Process Theory, and Dispositions: An Integrated Approach to the Stability of Job Satisfaction. Journal of Applied Psychology, 90(6), 1044–1053. https://doi.org/10.1037/0021-9010.90.6.1044.
  8. Bui, H. T. M. (2017). Big Five personality traits and job satisfaction: Evidence from a national sample. Journal of General Management, 42(30). 21–30. https://doi.org/10.1177/0306307016687990
  9. Campanelli, A.S., & Parreiras, F.S. (2015). Agile Methods tailoring - A systematic literature review. Journal of Systems and Software, 110, 85–100. https://doi.org/10.1016/j.jss.2015.08.035
  10. Cantrell, S., Griffiths, M., Jones, R., & Hiipakka, J. (2022). The skills-based organization: A new operating model for work and the workforce. Deloitte Insights. https://www2.deloitte.com/us/en/insights/topics/talent/organizational-skill-based-hiring.html
  11. Colquitt, J.A., LePine, J.A., & Wesson, M.J. (2011). Organizational behavior. New York: McGraw-Hill Education.
  12. Dalal, R.S. (2005). A meta-analysis of the relationship between organizational citizenship behavior and counterproductive work behavior. Journal of Applied Psychology, 90, 1241–1255.
  13. Demerouti, E., Bakker, A.B, Nachreiner, F., & Schaufeli, B.W. (2000). A model of burnout and life satisfaction amongst nurses. Journal of Advanced Nursing, 32(2), 454–464. https://doi.org/10.1046/j.1365-2648.2000.01496.x
  14. Demerouti, E., Soyer, L.M.A., Vakola, M., & Xhantopoulou, D. (2020).The effects of a job crafting intervention on the success of an organizational change effort in a blue-collar work environment. Journal of Occupational and Organizational Psychology, Special Issue: Positive Psychology Interventions in Organisations, 94(2). https://doi.org/10.1111/joop.12330
  15. Denning, S. (2018). How major corporations are making sense of Agile. Strategy & Leadership, 46(1), 3-9, https://doi.org/10.1108/SL-11-2017-0104
  16. De Smet, A., Lurie, M., & George, A. (2018). Leading Agile Transformation: The New Capabilities Leaders Need to Build 21st-Century Organizations. McKinsey. Dewi, I.G.A.M., Riana, I.G., Kasuma, J., Mcguinness, E., Maria, S., & Darma, D.C. (2021). Predicting organizational citizenship behavior through psychological ownership and job satisfaction in four-star hotels. GeoJournal of Tourism and Geosites, 37(3), 807–813. https://doi.org/10.30892/gtg.37310-712
  17. Dormann, C., Fay, D., Zapf, D., & Frese, M. (2006). A state-trait analysis of job satisfaction: On the effect of core self-evaluations. Applied Psychology: An International Review, 55(1). 27–51. https://doi.org/10.1111/j.1464-0597.2006.00227.x
  18. Džuka, J. (2007). Príručka BIP - Bochumský inventár profesijných charakteristík osobnosti, prvé vydanie. Praha: Hogrefe Testcentrum.
  19. European Commission. (2018). Proposal for a Council recommendation on Key Competences for Life Long Learning. https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:52018SC0014&from=EN
  20. Fekonja, U., Strnad, M. & Fekonja, Z. (2022). Association between triage nurses´ job satisfaction and professional capability: Results of a mixed-method study. Journal of Nursing Management, 30(6). https://doi.10.1111/jonm.13860
  21. Fitrio, T., Apriansyah, R., Utami, S., & Yaspita, H. (2019). The effect of job satisfaction to organizational citizenship behavior (OCB) mediated by organizational commitment. Economics and Management, 7(9). 1300-1310. https://doi.org/10.18535/ijsrm/v7i9.em01
  22. Franěk, M., & Večeřa, J. (2008). Personal characteristics and job satisfaction. E+M. Ekonomie a Management, 4, 63-76. https://doi.org/10.15240/tul/001/2020-4-009
  23. Frese, M., Kring, W., Soose, A., & Zempel, J. (1996). Personal initiative at work: Differences between East and West Germany. Academy of Management Journal, 39(1), 37–63. https://doi.org/10.2307/256630
  24. Fredrickson B. L. (2001). The role of positive emotions in positive psychology. The broaden-and-build theory of positive emotions. The American psychologist, 56(3), 218–226. https://doi.org/10.1037//0003-066x.56.3.218
  25. Furnham, A., Eracleous, A., & Chamorro-Premuzic, T. (2009). Personality, motivation and job satisfaction: Hertzberg meets the Big Five. Journal of Managerial Psychology, 24(8), 765–779. https://doi.org/10.1108/02683940910996789
  26. Gkolia, A., Belias, D., & Koustelios, A. (2014). Teacher’s Job Satisfaction and Self-Efficacy: A Review. European Scientific Journal, 10(22), 321–342. https://doi.org/10.19044/esj.2014.v10n22p%25p
  27. Glisson, C., & Durick, M. (1988). Predictors of job satisfaction and organizational commitment in human service organizations. Administrative Service Quarterly, 33(3), 61–81. https://doi.org/10.2307/2392855
  28. Gorenak, M., Edelheim, J., & Brumen, B. (2020). The influence of organizational values on job satisfaction of employees. Human Systems Management, 39(3), 1-15, https://doi.org/10.3233/HSM-190781
  29. Grüneberg, M.M. (1979). Understanding job satisfaction. New York: Wiley.
  30. Hackman, R.J., & Oldham, G.R. (1976). Motivation through the Design of Work: Test of a Theory. Organizational Behaviour and Human performance, 16. 250–279. Yale University. Academic Press.
  31. Huo, M.L., & Jiang, Z. (2021). Trait conscientiousness, thriving at work, career satisfaction: Can supervisor support make a difference? Personality and Individual Differences, 183. https://doi.org/10.1016/j.paid.2021.111116
  32. Chiu, S.F., & Chen, H.L. (2005). Relationship between job characteristic s and organizational citizenship behavior: The mediational role of job satisfaction. Social Behavior and Personality, 33(6), 523–540. https://doi.org/10.2224/sbp.2005.33.6.523
  33. Chordiya, R., Sabharwal, M., & Battaglio, R. P. (2019). Dispositional and organizational sources of job satisfaction: a cross-national study. Public Management Review, 21(8). 1101–1124. https://doi.org/10.1080/14719037.2018.1544274
  34. Choriyah, S., & Riyanto, S. (2021). Effect of Training and Competence on job satisfaction and its impact on employee commitment: Case study at BPJS Ketenagakerjaan. International Journal of Innovative Science and Research Technology, 6(6), 1021–1030.
  35. Janicijević, N., Nikcević, G., & Vasić, V. (2018). The influence of organizational culture on job satisfaction. Ekonomski Anali, 63(219), 83-114. https://doi.org/10.2298/EKA1819083J
  36. Judge, T. A., & Illies, R. (2002). Relationship of personality to performance motivation: A meta-analytic review. Journal of Applied Psychology, 87(4), 797–807. https://doi.org/10.1037/0021-9010.87.4.797
  37. Judge, T.A., Bono, J.E., Erez, A., & Locke, E.A. (2005). Core self-evaluations and job and life satisfaction: the role of self-concordance and goal attainment. Journal of Applied Psychology, 90(2), 257-8. https://doi.org/10.1037/0021-9010.90.2.257.
  38. Judge, T.A., Locke, E.A., & Durham, C.C. (1997). The dispositional causes of job satisfaction: A core evaluations approach Research in Organizational Behavior, 19(1), 151-188
  39. Ko, W.H. (2012). The relationships among professional competence, job satisfaction and career development confidence for chefs in Taiwan, International Journal of Hospitality Management, 31(3), 1004-1011. https://doi.org/10.1016/j.ijhm.2011.12.004.
  40. Koch, J., Drazic, I., & Schermuly, C.C. (2023). The affective, behavioural and cognitive outcomes of agile project management: A preliminary meta-analysis. Journal of Occupational and Organizational Psychology, 96(3), 678–706. https://doi.org/10.1111/joop.12429
  41. Kollárik, T., & Sollárová, E., et al. (2004). Metódy sociálnopsychologickej praxe. Bratislava: IKAR.
  42. Kollárik, T., Černý, V., & Kubalák, M. (1988). Dotazníky na meranie spokojnosti vedúcich pracovníkov. Bratislava, Psychodiagnostické a didaktické testy.
  43. Kuo, C. C., Ye, Y. C., & Chen, L. H. (2019). Proactive personality enhances change in employees’ job satisfaction: The moderating role of psychological safety. Australian Journal of Management, 44(3). 482-494. https://doi.org/10.1177/0312896218818225
  44. Lapierre, L.M, & Hackett R.D. (2010). Trait conscientiousness, leader-member exchange, job satisfaction and organizational citizenship behaviour: A test of an integrative model. Journal of Occupational and Organizational Psychology, 80(3), 539–554. https://doi.org/10.1348/096317906X154892
  45. LePine, J.A., Erez, A., & Johnson, D.E. (2002). The nature and dimensionality of organizational citizenship behavior: A critical review and metaanalysis. Journal of Applied Psychology, 87(1), 52–65. https://doi.org/10.1037/0021-9010.87.1.52
  46. Locke, E.A. (1995). The micro-analysis of job satisfaction: Comments on Taber and Alliger, Journal of Organizational Behavior, 16(2), 123–125. https://doi.org/10.1002/job.4030160203
  47. Loewe, N., Bagherzadeh, M., Araya-Castillo, L., Thieme, C., & Batista-Foguet, J.M. (2014). Life domain satisfactions as predictors of overall life satisfaction among workers: Evidence from Chile. Social Indicators Research, 118, 71–86. https://doi.org/10.1007/s11205-013-0408-6
  48. Malik, M., Sarwar, S., & Orr, S. (2021). Agile practices and performance: Examining the role of psychological empowerment. International Journal of Project Management, 39, 10–20. https://doi.org/10.1016/j.ijproman.2020.09.002.
  49. Marchalina, L., Ahmad, H., & Gelaidan, H. M. (2021). Employees’ commitment to change: personality traits and organizational culture. Journal of Economic and Administrative Sciences, 37(4). 377–392. https://doi.org/10.1108/JEAS-11-2018-0131
  50. Marks, M.A., Mathieu, J.E., & Zaccaro, S.J. (2001). A temporally based framework and taxonomy of team processes. Academy of Management Review, 26(3), 356–376. https://doi.org/10.5465/amr.2001.4845785
  51. Matošková, J., Bartók, O., & Tomancová, L. (2022). The relation between employee characteristics and knowledge sharing. VINE Journal of Information and Knowledge Management Systems, 52(4), 486–507. https://doi.org/10.1108/VJIKMS-05-2020-0092
  52. Mc Dowell, T., Rahnema, A., & Van Durme, Y. (2017). The organization of the future: Arriving now: 2017 Global Human Capital Trends. https://www.deloitte.com/us/en/insights/topics/talent/human-capital-trends/2017/organization-of-the-future.html
  53. Moradi, A.S., Haddadi, E., & Keikha, A. (2017). Investigating the effect of organizational citizenship (OCB) behavior components on organizational agility. Iranian Journal of educational sociology, 1(2), 59–67. https://sid.ir/paper/351716/en
  54. Naslund, D., & Kale, R. (2020). Is agile the latest management fad? A review of the success factors of agile transformations. International Journal of Quality and Service Sciences, 12(4), 489-504. https://doi.org/10.1108/IJQSS-12-2019-0142
  55. Nouri, B.A., & Mousavi, M.M. (2020). Effect of cooperative management on organizational agility with the mediating role of employee empowerment in public transportation sector. Cuadernos de Gesti ó n, 20(2), 15-46. https://doi.org/10.5295/CDG.170873BA
  56. Omidvar, A., Zahed, A., Moeinikia, M., & Khaleghkhah, A. (2021). Relationship between organizational agility, innovative work behaviours, and job satisfaction among the second-grade High school teachers. Journal of school psychology and institutions, 9(4), 86-95. https://doi:10.32598/JSPI.9.4.7
  57. Organ, D.W., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48(4). 775-802. https://doi.org/10.1111/j.1744-6570.1995.tb01781.x
  58. Petermann, M.K.H., & Zacher, H. (2022). Workforce Agility: Development and Validation of a Multidimensional Measure, Frontiers in Psychology, 13, https://doi.org/10.3389/fpsyg.2022.841862
  59. Peral, S. L., & Geldenhuys, M. (2020). The indirect relationship between personality and performance through job crafting behaviour. SA Journal of Industrial Psychology, 46. https://doi.org/10.4102/sajip.v46i0.1715
  60. Podsakoff, P.M., MacKenzie, S.B., Paine, J., & Bachrach, D.G. (2000). Organisational Citizenship Behaviours: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research. Journal of Management, 26(3), 513-556. https://doi.org/10.1016/S0149-2063(00)00047-7
  61. Rastogi, A., Pati, S.P., Krishnan, T.N., & Krishnan, S. (2018). Causes, Contingencies, and Consequences of Disengagement at Work: An Integrative Literature Review. Human Resource Development Review, 17(1), 62-94. https://doi.org/10.1177/1534484317754160
  62. R Core Team. (2020). R: A language and environment for statistical computing. R Foundation for Statistical Computing, Vienna, Austria. https://www.R-project.org/
  63. Rietze, S., & Zacher, H. (2022). Relationships between Agile Work Practices and Occupational Well-Being: The Role of Job Demands and Resources. International Journal of Environmental Research and Public Health, 19(3). 1258. https://doi.org/10.3390/ijerph19031258
  64. Rigby, D., Elk, S., & Berez, S. (2020). Doing Agile Right: Transformation without chaos. Boston: HBR Press.
  65. Riyanto, S., Handiman, U.T., Gultom, M., Gunawan, A., Putra, J.M., & Budiyanto, H. (2023). Increasing Job satisfaction, Organizational Commitment and the Requirement for Competence and Training. Emerging Science Journal, 7(2). https://doi.org/10.28991/ESJ-2023-07-02-016
  66. Robins, S.P., & Judge, T.A. (2017). Organizational behavior, 12th ed. US. Wiley.
  67. Russo, D. (2021). The Agile Success Model: A Mixed-methods Study of a Large-scale Agile Transformation. ACM Transactions on Software Engineering and Methodology, 30(4), 1-46, https://doi.org/10.1145/3464938
  68. Ryan, R.M., & Deci, E.L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development and well-being. American Psychologist, 55(1), 68-78. https://doi.org/10.1037/0003-966X.55.1.68
  69. Saifi, I.A., & Shahzad, K. (2017). The mediating role of job satisfaction in the relationship between organizational justice and organizational citizenship behavior, Pakistan Journal of Commerce and Social Sciences, 11(1), 126–146.
  70. Saleem, H. (2015). The Impact of Leadership Styles on Job Satisfaction and Mediating Role of Perceived Organizational Politics, Procedia - Social and Behavioral Sciences, 172, 563–569. https://doi.org/10.1016/j.sbspro.2015.01.403.
  71. Saremi, H., & Rezeghi, A.A. (2015). A Study on the Relationship between Self-Efficacy Beliefs and Organizational Commitment with Job Satisfaction in Office Employees in Esfarayen City, Iran. International Journal of Life Sciences, 9(6).
  72. Sheng, C. W., Tian, Y. F., & Chen, M. C. (2010). Relationships among teamwork behavior, trust, perceived team support, and team commitment. Social Behavior and Personality: An International Journal, 38(10), 1297-1306. https://doi.org/10.2224/sbp.2010.38.10.1297
  73. Sherehiy, B., & Karwowski, W. (2014). The relationship between work organization and workforce agility in small manufacturing enterprises. International Journal of Industrial Ergonomics, 44(3), 466–473. https://doi.org/10.1016/j.ergon.2014.01.002
  74. Shi, Y., & Cao, M. (2022). High Commitment Work System and Employee Proactive Behavior: The Mediating Roles of Self-Efficiency and Career Development Prospect. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.802546
  75. Spector, P.E., & Fox, S. (2011). Organizational Citizenship Behavior Checklist OCB-C. https://paulspector.com/assessments/pauls-no-cost-assessments/organizational-citizenship-behavior-checklist-ocb-c/
  76. Spector, P.E., Bauer, J.A., & Fox, S. (2010). Measurement artifacts in the assessment of counterproductive work behavior and organizational citizenship behavior: Do we know what we think we know? Journal of Applied Psychology, 95, 781-790. https://doi.org/10.1037/a0019477
  77. Spector, P.E. (1997). Job satisfaction: Application, assessment, causes, and consequences. Sage, Thousand Oaks. CA (1997)
  78. Specchia, M. L., Cozzolino, M. R., Carini, E., Di Pilla, A., Galletti, C., Ricciardi, W., & Damiani, G. (2021). Leadership Styles and Nurses’ Job Satisfaction. Results of a Systematic Review. International Journal of Environmental Research and Public Health, 18(4), 1552. https://doi.org/10.3390/ijerph18041552
  79. Stareček, A., Gyurák-Babeľová, Z., Vraňáková, N., & Jurík, L. (2023). The impact of Industry 4.0 implementation on required general competencies of employees in the automotive sector. Production Engineering Archives, 29(3), 254-262. https://sciendo.com/pl/article/10.30657/pea.2023.29.29
  80. Steel, P., Schmidt, J., Bosco, F., & Uggerslev, K. (2019). The effects of personality on job satisfaction and life satisfaction: A meta-analytic investigation accounting for bandwidth–fidelity and commensurability. Human Relations, 72(2), 217-247. https://doi.org/10.1177/0018726718771465
  81. Stoyanova, S., Giannouli, V., Miteva, S., & Ivantchev, N. (2024). How Different Forms Of Knowledge Transfer At Workplace Are Related To Self-Rated Work Performance? African Journal of Biomedical Research, 27(4S), 2434-2453. https://doi.org/10.53555/AJBR.v27i4S.3312
  82. Tessarini Junior, G., & Saltorato, P. (2021). Workforce agility: a systematic literature review and a research agenda proposal. Innovar, 31(81), 155-167. https://doi.org/10.15446/innovar.v31n81.95582
  83. Thomas, A., Buboltz, W.C., & Winkelspecht, C.S. (2004). Job Characteristics and personality as predictors of job satisfaction. Organizational Analysis, 12(2). 205-219, https://doi.org/10.1108/eb028993
  84. Tripp, J.F., Riemenschneider, C.K., & Thatcher, J.B. (2016). Job satisfaction in agile development teams: Agile development as work redesign. Journal of the Association for Information. Systems, 17(4), 267-307. https://doi.org/10.17705/1jais.00426.
  85. Topino, E., Di Fabio, A., Palazzeschi, L., & Gori, A. (2021). Personality traits, workers’ age, and job satisfaction: The moderated effect of conscientiousness. PLoS One, 16(7). https://doi.org/10.1371/journal.pone.0252275.
  86. Unterreiner, CH., Jeppesen, H. J., & Jønsson, T. S. (2013). Different forms of job satisfaction: Does job satisfaction mean satisfied employees? Psyke & Logos, 34(2), 398-419, https://doi.org/10.7146/pl.v34i2.16628
  87. Urbini, F., Chirumbolo, A., Caracuzzo, E., & Callea, A. (2023). Job satisfaction and OCBs: what’s new? The mediating role of organizational identification, International Journal of Organizational Analysis, 31(5), 1748-1762. https://doi.org/10.1108/IJOA-07-2021-2865
  88. Vahdati, H., Nejad, S.H.M., & Mousavi, S.A. (2014). The achievement of organizational agility through the organizational citizenship behavior and the intellectual capital. Indian Journal of Scientific Research, 4(3), 51-58.
  89. Walter, F., & Bruch, H. (2008). The positive group affect spiral: A dynamic model of the emergence of positive affective similarity in work groups. Journal of Organizational Behavior, 29(2), 239-261, https://doi.org/10.1002/job.505
  90. Wang, Q., Liao, Y., & Burns, G.N. (2021). General, Work-Specific, and Work-Role Conscientiousness Measures in Predicting Work Criteria: A Comparative Perspective. Applied Psychology, 70(1). 358-383. https://doi.org/10.1111/apps.12234
  91. Wendler, R. (2014). Development of the Organizational Maturity Model. Proceedings of the 2014 Federated Conference on Computer Science and Information Systems, ACSIS, 2. 1197-1206, https://doi.org/10.15439/2014F79
  92. Whitman, D. S., Van Rooy, D. L., & Viswesvaran, C. (2010). Satisfaction, citizenship behaviors, and performance in work units: a meta‐analysis of collective construct relations. Personnel. Psychology, 63(1), 41-81. https://doi.org/10.1111/j.1744-6570.2009.01162.x
  93. Yan, T., Teo, E.W., Lim B.H., & Lin, B. (2022). Evaluation of competency and job satisfaction by positive human psychology among physical education teachers at the university level: A systematic review. Frontiers in Psychology, 13, https://doi.org/10.3389/fpsyg.2022.1084961
  94. Zakeri, M., Asadi, E., Rostami, N., & Davarzani, M. (2018). The Effect of Organizational Citizenship Behavior on Enhancing the Organizational Agility by Emphasizing the Mediating Role of the Success of Organizational Resource Planning System (Case Study: One of the Industrial Organizations in Defense Field). Military Management Quarterly, 17(68), 1-31.
DOI: https://doi.org/10.2478/orga-2026-0003 | Journal eISSN: 1581-1832 | Journal ISSN: 1318-5454
Language: English
Page range: 34 - 54
Submitted on: Dec 12, 2024
|
Accepted on: Dec 18, 2025
|
Published on: Feb 18, 2026
Published by: University of Maribor
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2026 Slavka Silberg, Luděk Stehlík, Tomáš Sollár, Michal Silberg, Jana Matošková, published by University of Maribor
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.